airportloungeaccessmastercard

Airport lounge access for Mastercard Cardholders

Enjoy free access to some of the best airport lounges with an eligible Mastercard credit cards

Experience hassle-free and seamless entry to airport lounges

Enjoy free access to some of the world’s best airport lounges every time you travel. You just need to generate and present the QR code or membership number from the Mastercard Travel Pass app to the lounge reception to gain entry.

Effective from the 1st of May 2025:

  • All MasterCard holders need to enroll for the Mastercard Travel Pass to access the Airport Lounge, in case already enrolled, customers need to re-enroll starting 1st May 2025.
  • Lounge Access through Master Titanium will be discontinued and will be replaced with Flight Delay Pass.

Eligibility

Spend minimum USD 1 or equivalent value as an international transaction (online or in-store) within 3 months before your lounge visit.

If no spend is made, you can pay USD 32 per lounge visit.

Complimentary Access by Mastercard

Mastercard will be providing complimentary lounge access / dining offers to customers before meeting the spend requirement as follows:

  • Mastercard Platinum, Lulu Platinum, Marriott Bonvoy World and dnata World Credit Cardholders will receive one and Marriott Bonvoy World Elite Credit Cardholders will receive two complimentary airport lounge access /airport dining offers.
  • Only the 1st visit will be considered as complimentary.
  • These complimentary visits will be counted towards the yearly capping of each card.
  • Subsequent lounge accesses, up to the yearly cap as per their card tier, will be unlocked once the spend requirement is met.

The benefit depends on the card you hold

 
 

 

All Emirates NBD Credit Cardholders will need to maintain a monthly minimum spend of AED 5,000 during the month the respective benefit was utilized. If the spend is below the required amount, where applicable, the cardholder will be charged a fee equivalent to the benefit utilized on their credit card.

 

How to access the lounges

Enjoy a contactless digital experience with Mastercard Travel Pass:

  • Download the 'Mastercard Travel Pass' app from Google Play or the App Store
  • Register your eligible Mastercard
  • See the lounges near you and check if you are eligible for complimentary
  • Generate and present the app QR code or membership number to the lounge receptionist to access the lounge.
  • To enjoy the benefits of this programme, you need to register your eligible MasterCard on the Mastercard Travel Pass App. Click here to download the App.

FAQs

Yes, supplementary card holders get the same airport lounge access benefits as the primary card holder once they register their details at Mastercard Travel Pass.

As of May 1st, 2025, lounge accesses or dining offers for Platinum, World and World Elite Mastercard Cards will be capped as mentioned above.

Please note that cardholders can choose either airport lounge access or airport dining offers, but both benefits contribute to the total number of the above caps.

If your lounge has been paused, you may regain access by making an international transaction of a minimum of USD 1 (local currency equivalent) on your card at point of sale or online (e-commerce). Your access will be re-instated after up to 72 hours.

Upon 1st time enrollment post 1st May 2025, you will be given complimentary access as per the Card you are holding.

This applies to all customers who have newly enrolled or are re-enrolling their cards.

However, in case of multiple re-enrollments of the same credit card, you will not be eligible for the complimentary lounge access if already utilized. To unlock additional accesses as per your card tier, you will be required to make at least one USD 1 international transaction (local currency equivalent) at point of sale or ecommerce.

If you made a transaction between January 1st, 2025, and April 31st, 2025, you would meet the new requirement. Any transaction made before the January 1st, 2025, is not counted.

No, all lounge accesses should be used within the calendar year. Lounge access may not be carried to the following year if unused by December31st.

You may log into your Mastercard Travel Pass app and see the number of accesses you have available.

Yes, if you use the Airport dinning offer, the same will be considered as 1 Lounge visit.

Costa Complimentary Food and/or Drink items in Dubai Airports is part of the dinning offers.

Refer the below link for more details: Click here

You may avail the airport lounge by following the below mentioned steps.

  • Download the MasterCard Travel Pass App
  • Click on the Flight Delay Banner
  • Register your flight 24 hours prior to departure time.
  • You will receive a flight registration confirmation email. Eligible lounges can be viewed from the enclosed link on the email.
  • In case the registered flight is delayed, you will receive a notification via SMS and a Lounge pass via email which can be used in eligible lounges.

Once the flight details are added in the app, the app will track the flight status from its end.

In case you have receive a lounge voucher, the same will be valid for 24 hours.

Once you register your flight on the Mastercard Travel Pass app, you will receive a confirmation emailer with your flight delay & the list of lounges which are eligible.