Customer care

Get help if you need any support with our products and services

Help with

Blocking your card

Installment payment plan

Understanding your rewards

Looking for support on a specific product or service?

Transfers and Payments

Ways of Banking

Update your information (KYC)

Popular topics

Get help with your new card

Apply for a supplementary card

Request for a bank reference letter

Your IBAN, SWIFT code and routing numbers

Apply for a new credit card

Redeeming Skywards Miles

Update your phone number

Help with your rewards

New to Emirates NBD?

We're happy to have you with us! Let's help set you up

Find out more about our products and services and contact us

Are you looking to buy your first home in the UAE? Let us help

Register for Online and Mobile Banking

Apply for a credit card

Precautionary measures for COVID-19

Just because we can’t shake hands doesn’t mean we cannot lend one

All COVID-19 updates Branch timings

Make your money go the extra mile

Financial advice

Save, spend and invest wisely

Transfer funds to overseas accounts

Secure your future

Financial tips for saving and spending

The different ways of banking

Your security is in your hands

Our security and privacy are top-notch. But there’s a lot you can do to keep yourself safe too.

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Online & Mobile Banking

You are safe with us. Use our Mobile Banking or Online Banking channels for access on the go.

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Share your experiences

Your suggestions and appreciation help us serve you better. We’d like to hear from you.

Branches & ATMs

Find a branch or an ATM near you

Reach out to us

If we haven’t met your expectations, we’d like to know so we can make things right as quickly as possible.

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