Ways of Banking - Personal Banking

Mobile Banking

ENBD X, one App for all things banking and more

Everyday banking simplified

200+ digital services

Manage your wealth on the go

Explore new products and offers

Learn more

Online Banking

Bank from anywhere in the world with Online Banking

Personalize your everyday banking needs with Online Banking to fit your lifestyle by managing your wealth, accessing 200+ services and discovering deals that suit you most.

Learn more

ITM Banking

Emirates NBD's Interactive Teller Machines (ITMs) give you access to your accounts after hours.

Know more

More ways to bank

Phone Banking

Our automated Phone Banking service operates 24/7 to support you at any time

SMS Banking

Get text messages on your registered mobile number for every transaction you make

Branches & ATMs

We have over 200 branches and 900 ATMs and CDMs across the UAE and overseas

More features

e-Payments

Our range of accessible channels means you never need to visit a branch again to make a payment

e-Statements

Subscribe for e-statements on a monthly, quarterly or yearly basis and keep track of your account

e-Transfers

Send money home or make a transfer anywhere with the greatest of ease using our digital channels.

Support

How can we help?

Help

Reset your Online and Mobile Banking secret questions
Reset your Mobile & Online Banking password
Retrieve your Online and Mobile Banking user ID
Track your login history

Everyday banking

View your account details and transactions

Update your info

Update your registered mobile number

Use

What you can do with Online Banking
What you can do with Mobile Banking

Apply

Set up Smart Pass

Have more questions? Visit our Help & Support pages for answers.

What are people asking?

What are the different ways to bank with Emirates NBD?

Emirates NBD offers multiple banking channels, including mobile banking, online banking, ATMs, branches, and phone banking. These options allow customers to manage their finances conveniently based on their preferences. Whether you prefer digital self-service or in-person assistance, the bank ensures seamless access to services across all channels.

How does Mobile Banking work with Emirates NBD?

The Emirates NBD mobile banking app allows customers to perform transactions such as fund transfers, bill payments, and account monitoring directly from their smartphones. It provides a secure and user-friendly interface with features like real-time notifications and quick access to financial services, making it a preferred option for everyday banking.

What services are available through Online Banking?

Online banking with Emirates NBD enables customers to access their accounts, transfer funds, pay bills, and manage investments through a web platform. It is designed for convenience and accessibility, allowing users to perform most banking activities without visiting a branch.

Can I still visit a branch for banking services?

Yes, Emirates NBD continues to offer branch banking for customers who prefer face-to-face interactions. Branches provide services such as account opening, financial consultations, and complex transactions. This ensures that customers have access to personalized support when needed.

What transactions can I perform at Emirates NBD ATMs and CDMs?

ATMs and cash deposit machines (CDMs) allow customers to withdraw cash, deposit funds, check balances, and perform basic banking transactions. These self-service machines are widely available and provide quick access to essential banking services without visiting a branch.

What are the different ways to bank with Emirates NBD?

How does Mobile Banking work with Emirates NBD?

What services are available through Online Banking?

Can I still visit a branch for banking services?

What transactions can I perform at Emirates NBD ATMs and CDMs?

How secure are Emirates NBD digital banking channels?

Emirates NBD uses advanced security measures such as encryption, multi-factor authentication, and real-time monitoring to protect customer data and transactions. These features ensure that both mobile and online banking platforms remain safe and reliable for users.

What is phone banking and how can it help me?

Phone banking allows customers to access banking services by calling Emirates NBD’s customer support on 800-100 (in the UAE) or on +971 4 316 0333 (from outside the UAE). It is useful for resolving queries, performing certain transactions, and receiving assistance when digital or branch access is not convenient. This adds another layer of accessibility to banking services.

Which banking channel is best for everyday transactions?

For most everyday transactions, mobile and online banking are the most convenient options. They offer quick, 24/7 access to essential services like transfers, payments, and account monitoring. Emirates NBD’s digital platforms are designed to reduce the need for branch visits while maintaining full functionality.

Can I switch between different banking channels easily?

Yes, Emirates NBD allows seamless switching between channels such as mobile, online, ATM, and branch banking. Customer data and account information are integrated across platforms, ensuring a consistent experience regardless of how you choose to bank.

Why does Emirates NBD offer multiple ways of banking?

Emirates NBD provides multiple banking channels to meet diverse customer preferences and needs. While digital banking offers speed and convenience, branches and phone banking provide personalized support. This omnichannel approach ensures flexibility, accessibility, and a better overall banking experience.