Airport lounge access for Visa Cardholders

Enjoy free access to some of the best airport lounges with an eligible Visa credit or debit card

Experience hassle-free and seamless entry to airport lounges

Enjoy free access to some of the world’s best airport lounges every time you travel.

The benefit depends on the card you hold

FAQs

Do supplementary card holders get airport lounge access as well?

Yes, supplementary card holders get the same airport lounge access benefits as the primary card holder once they register their details on the Visa Airport Companion App.

Is airport lounge access for children free of charge?

Free access for children will vary from lounge to lounge. Please check the terms and conditions of the lounge you intend visiting.

What if I’m declined entry to a lounge?

If your card is eligible for complimentary access to a particular lounge, and you were denied entry, please call +971 600 54 0000 and we’ll be happy to help.

Can I still use my physical card to access the lounge as before?

No, you won't be able to access lounges using your physical Visa card. To enjoy lounge access, please register on the Visa Airport Companion App prior to your visit.

Can I access the lounge if I don't have Wi-Fi or mobile data?

Yes, you can enable offline access through your device’s biometrics. Upon registration, you will be prompted to enable offline access, however this must be completed while the App is connected to Wi-Fi or mobile data. This feature can also be managed in the 'Account' section under 'Security'. When offline, you will see a prompt on the login page to view your membership without internet. Confirm using your biometrics to proceed.

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