Choose your website / عربي Choose your language
التغيير الى العربية English
Get the Emirates NBD Mobile App
Open your account instantly.
Scan this QR code to start
OR
Apply online
Use UAE Pass to submit your application faster.
You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Your passport
Proof of income
A minimum salary of AED 5,000
As a true partner to Emirates NBD Group, we deliver exceptional customer service
Established in 2011, Tanfeeth is the Gulf Cooperation Council’s (GCC) first large-scale Business Service Partner and fully owned subsidiary of Emirates NBD. Tanfeeth is dedicated to supporting the Emirates NBD Group by delivering regional expertise, cost productivity, and excellence in customer service delivery in terms of quality, consistency and efficiency, to the Group’s growing
customer base.
In Arabic, ‘Tanfeeth’ means ‘getting the job done’ and that’s exactly what we do! We function as an operations and service platform with international customer service standards. Our end goal is to continue to raise the benchmark for customer service across the region and deliver exceptional customer experience through partnership, passion & people.
WHAT WE DO
Tanfeeth provides fully-customized, flexible and scalable solutions and functions as an operational platform with international customer service standards.
Tanfeeth handles the back-office operations teams for Emirates NBD Group, which includes:
- Emirates NBD Contact Center Operations
- Emirates Islamic Contact Center Operations
- Collections
- Compliance Operations
- Finance and Accounting
- International Payments
- Retail Credit Operations
- Wholesale Banking Operations
- Central Operations and Service
- Human Resource Services
- Logical Security
- Procurement Operations
We provide fully-customized, flexible and scalable solutions through “lean” processes, which are embedded in an entire customer-centric ecosystem. We contribute to Emirates NBD Group’s cost efficiency revenue, reduce risk by streamlining processes and driving productivity. Our end goal is to continue to raise the benchmark for customer service across the region.
Articles
Tanfeeth's 10th anniversary and Diamond win celebrated with virtual live event
Tanfeeth celebrated its 10th Anniversary and Diamond GEM Award win in a virtual live event on Wednesday.
Tanfeeth and Emirates NBD KSA embark on 'Tatweer KSA' Transformation Program
June marked the start of a very exciting
Tanfeeth takes on Risk Awareness and Ownership during Risk Awareness Month
While all of us may know the Tanfeeth Value of 'Alert'
Tanfeeth extends Y.E.S 2021 initiative into 2022 with YES! Inspired by O2.
Following the success of Y.E.S in 2021, we are pleased to announce that we will be extending this initiative into 2022 with YES Inspired by O2.
The Tanfeeth Mindset: a Leadership Series
Kazim Jessa, Tanfeeth Chief Voice Operations Officer discusses the importance of organizational rigor and its impact on performance and productivity.
5 GEARS | TANFEETH’S GUIDING PRINCIPLES
At Tanfeeth our aim is to deliver exceptional customer experience through partnership, passion & people.
Align and build a close union, while retaining our unique character, culture & energy
The trusted, knowledgeable, innovative & passionate face of delivery
Deliver operational excellence through innovation & digitization as a lean & efficient team
Serve as gatekeepers for control & compliance to protect our customers & the Group
Build & retain a diverse, skilled & engaged team and be a leading community partner
OUR COMMUNITY
At Tanfeeth we aspire to make a difference and build a connection with our society by becoming a leading community partner. As part of our Corporate Social Responsibility (CSR) strategy, we are highly invested in increasing targeted community hiring efforts & focusing on impactful CSR activities that also drive engagement across our teams.
OUR LEADERSHIP
WORK WITH US
At Tanfeeth, we embrace our employees’ innovative spirit, ideas and insights, and we reward drivers of high performance. We invest in our people and support their growth by providing learning, training and development opportunities and equip them with the tools needed to succeed at every interval of their career. These tools all provide insight into our emerging markets, improve skill sets, explain key systems and processes, and develop managerial styles for our future leaders.
We are a vibrant, young and energetic team that moves forward as one. We share common values and ambitions. The average age of our workforce is approximately 30 years old, and we have 54 nationalities, creating a great vibe across our floors!
Our culture brings together people, ideas, and expertise to create a work environment of opportunity, innovation, and diversity.
We look forward to reviewing all interested candidate profiles from people who are eager to join Tanfeeth, however; we are unable to directly contact everyone who applies and only get in touch with successful shortlisted candidates.
GET IN TOUCH
How was your website experience today?
Products
Customer Care
Security
Tools & Others
- Loan Calculators
- IBAN / Swift and Routing Codes
- How to update your KYC details
- Fixed Deposit Rates
- FX Exchange Rates
- Form Centre
- New to UAE
Important links to Key Product Facts
About Emirates NBD
- About Us
- Media Center & News
- Corporate Responsibility
- Investor Relations
- Financial Results
- Branches and ATMs
- Careers
Common Reporting Standard FAQ's
Subscribe and stay updated!
Get exclusive deals, latest promotions and important information
All this and more in the Emirates NBD newsletter
You are leaving the Emirates NBD Website
You will now be redirected to an external website to view this content. Emirates NBD or any of its subsidiaries does not bear liability/responsibility for any other information published by the website owner or publisher.
You will be redirected in 5 Seconds
