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Tanfeeth handles the back-office operations teams for Emirates NBD Group, which includes:
We provide fully-customized, flexible and scalable solutions through “lean” processes, which are embedded in an entire customer-centric ecosystem. We contribute to Emirates NBD Group’s cost efficiency revenue, reduce risk by streamlining processes and driving productivity. Our end goal is to continue to raise the benchmark for customer service across the region.
As our strategic direction is towards Digitization and Straight through Processing (STP), the role of operations is evolving to one of exception management.
At Tanfeeth our aim is to deliver exceptional customer experience through partnership, passion & people.
At Tanfeeth we aspire to make a difference and build a connection with our society by becoming a leading community partner. As part of our Corporate Social Responsibility (CSR) strategy, we are highly invested in increasing targeted community hiring efforts & focusing on impactful CSR activities that also drive engagement across our teams.
Chief Executive Officer
Chief Operating Officer
Chief Human Resource Officer
Chief Voice Operations Officer
Head of Finance
Head of Operational Risk
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