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Tanfeeth handles the back-office operations teams for Emirates NBD Group, which includes:
We provide fully-customized, flexible and scalable solutions through “lean” processes, which are embedded in an entire customer-centric ecosystem. We contribute to Emirates NBD Group’s cost efficiency revenue, reduce risk by streamlining processes and driving productivity. Our end goal is to continue to raise the benchmark for customer service across the region.
News
Following the success of Y.E.S in 2021, we are pleased to announce that we will be extending this initiative into 2022 with YES Inspired by O2.
Creating simple and seamless banking experience for every customer is at the heart of Tanfeeth’s ethos.
As our strategic direction is towards Digitization and Straight through Processing (STP), the role of operations is evolving to one of exception management.
October marked the start of a very exciting
At its core, Robotic Process Automation (RPA) used by Emirates NBD Group keeps us competitive in today’s market.
Tanfeeth is a 100% wholly owned subsidiary of EmiratesNBD Group managing their service and back-office operations.
It is almost lunchtime and instead of eating leftovers from the night before or making the trip to replenish your groceries
Tanfeeth starts off the year in high spirits by proclaiming 2021 as the Year of Exceptional Service (Y.E.S)
Tanfeeth strives to become first large-scale non-voice back office Operations in the Gulf region
At Tanfeeth our aim is to deliver exceptional customer experience through partnership, passion & people.
At Tanfeeth we aspire to make a difference and build a connection with our society by becoming a leading community partner. As part of our Corporate Social Responsibility (CSR) strategy, we are highly invested in increasing targeted community hiring efforts & focusing on impactful CSR activities that also drive engagement across our teams.
Chief Executive Officer
Chief Operating Officer
Chief Human Resource Officer
Chief Voice Operations Officer
Head of Finance
Head of Operational Risk
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