Tanfeeth | Emirates NBD

Established in 2011, Tanfeeth is the Gulf Cooperation Council’s (GCC) first large-scale Business Service Partner and fully owned subsidiary of Emirates NBD. Tanfeeth is dedicated to supporting Emirates NBD Group through the delivery of regional expertise, cost efficiency, and unparalleled customer experience marked by quality, consistency, and efficiency.

In Arabic, 'Tanfeeth' translates to 'getting the job done,' which perfectly encapsulates our commitment. Functioning as an operations and service platform, we adhere to international customer service standards, striving to set new benchmarks for customer service excellence throughout the region. Our ultimate objective is to cultivate exceptional customer experiences through partnership, passion & people.

WHAT WE DO

Tanfeeth provides fully customized, flexible and scalable solutions through lean processes, which are embedded in an entire customer-centric ecosystem. We contribute to Emirates NBD Group's cost efficiency revenue, minimize risk through process optimization, and boost productivity. Our overarching aim is to elevate the standard for customer experience throughout the region.

In our capacity as a support partner to Emirates NBD Group, we manage the back-office operations teams for the Group entities, including:

Emirates NBD & Emirates Islamic Contact Center Operations
Emirates NBD & Emirates Islamic Financial Remediation
Compliance Operations
Finance and Accounting
International Payments
Trade Finance Services
Treasury Operations
Retail Credit Operations
Procurement Operations
Human Resource & Employee Services

OUR LEADERSHIP

At Tanfeeth, we embrace our employees’ innovative spirit, ideas and insights, and we reward drivers of high performance. We invest in our people and support their growth by providing learning, training and development opportunities and equip them with the tools needed to succeed at every interval of their career. These tools all provide insight into our emerging markets, improve skill sets, explain key systems and processes, and develop managerial styles for our future leaders.

We are a vibrant, young and energetic team that moves forward as one. We share common values and ambitions. The average age of our workforce is approximately 30 years old, and we have more than 50 nationalities, creating a great vibe across our floors!

Our culture brings together people, ideas, and expertise to create a work environment of opportunity, innovation, and diversity.

We look forward to reviewing all interested candidate profiles from talented individuals who are eager to join Tanfeeth, however; we are unable to directly contact everyone who applies and only get in touch with successful shortlisted candidates.

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