Start your banking journey with the leading bank in the region.
Discover the benefits of being our customer by browsing through our banking packages.
Learn more about banking packagesLearn all about how to use your account's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
All our cards offer you an exciting range of rewards and benefits.
Find a suitable card and applyGet the most out of your credit card by exploring its different benefits.
Learn all about how to use your card's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
Here's how to make the most out of your loan with us.
Visit our dedicated support center for answers to all your banking-related questions.
Our various FX products and services help you conduct your international transactions easily.
Our wide range of transfer options make it easier for you to send money locally and internationally.
Learn more about our FX servicesLearn all about how you can seamless use our services to transfer money.
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Visit our dedicated support center for answers to all your banking-related questions.
Everyday banking is a lot easier with our digital banking platforms and services.
Discover more about banking with usWe have over 200 branches and 900 ATMs and CDMs across the UAE and overseas.
Learn more about our services and get the most out of your banking relationship with us.
Visit our dedicated support center for answers to all your banking-related questions.
Introducing Signature, a programme of distinction reserved for the upper crust of Emirates NBD
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Everyday banking is a lot easier with our digital banking platforms and services.
Learn more about our services and get the most out of your banking relationship with us.
We welcome you to a bespoke banking experience tailored to suit your private banking & wealth management needs, should you, your family, or your business have USD 5 Million (or currency equivalent) and above as Assets Under Management with us.
Start your banking journey with the leading bank in the region.
Discover the benefits of being our customer by browsing through our banking packages.
Learn more about banking packagesLearn all about how to use your account's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
All our cards offer you an exciting range of rewards and benefits.
Find a suitable card and applyGet the most out of your credit card by exploring its different benefits.
Learn all about how to use your card's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
Here's how to make the most out of your loan with us.
Visit our dedicated support center for answers to all your banking-related questions.
Our various FX products and services help you conduct your international transactions easily.
Our wide range of transfer options make it easier for you to send money locally and internationally.
Learn more about our FX servicesLearn all about how you can seamless use our services to transfer money.
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Visit our dedicated support center for answers to all your banking-related questions.
Everyday banking is a lot easier with our digital banking platforms and services.
Discover more about banking with usWe have over 200 branches and 900 ATMs and CDMs across the UAE and overseas.
Learn more about our services and get the most out of your banking relationship with us.
Visit our dedicated support center for answers to all your banking-related questions.
Start your Priority Banking journey and live your success
Introducing Signature, a programme of distinction reserved for the upper crust of Emirates NBD
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Everyday banking is a lot easier with our digital banking platforms and services.
Learn more about our services and get the most out of your banking relationship with us.
We welcome you to a bespoke banking experience tailored to suit your private banking & wealth management needs, should you, your family, or your business have USD 5 Million (or currency equivalent) and above as Assets Under Management with us.
Established in 2011, Tanfeeth is the Gulf Cooperation Council’s (GCC) first large-scale Business Service Partner and fully owned subsidiary of Emirates NBD. Tanfeeth is dedicated to supporting the Emirates NBD Group by delivering regional expertise, cost productivity, and excellence in customer service delivery in terms of quality, consistency and efficiency, to the Group’s growing customer base.
In Arabic, ‘Tanfeeth’ means ‘getting the job done’ and that’s exactly what we do! We function as an operations and service platform with international customer service standards. Our end goal is to continue to raise the benchmark for customer service across the region and deliver exceptional customer experience through partnership, passion & people.
Tanfeeth provides fully-customized, flexible and scalable solutions and functions as an operational platform with international customer service standards.
Tanfeeth handles the back-office operations teams for Emirates NBD Group, which includes:
We provide fully-customized, flexible and scalable solutions through “lean” processes, which are embedded in an entire customer-centric ecosystem. We contribute to Emirates NBD Group’s cost efficiency revenue, reduce risk by streamlining processes and driving productivity. Our end goal is to continue to raise the benchmark for customer service across the region.
At Tanfeeth our aim is to deliver exceptional customer experience through partnership, passion & people.
Partner with Emirates NBD Group
Deliver operational excellence through innovation & digitization as a lean & efficient team
Build & retain a diverse, skilled & engaged team and be a leading community partner
Serve as gatekeepers for control & compliance to protect our customers & the Group
The trusted, knowledgeable, innovative & passionate face of delivery
At Tanfeeth we aspire to make a difference and build a connection with our society by becoming a leading community partner. As part of our Corporate Social Responsibility (CSR) strategy, we are highly invested in increasing targeted community hiring efforts & focusing on impactful CSR activities that also drive engagement across our teams.
Chief Executive Officer
Chief Operating Officer
Chief Human Resource Officer
Chief Voice Operations Officer
Head of Finance
Head of Operational Risk
At Tanfeeth, we embrace our employees’ innovative spirit, ideas and insights, and we reward drivers of high performance. We invest in our people and support their growth by providing learning, training and development opportunities and equip them with the tools needed to succeed at every interval of their career. These tools all provide insight into our emerging markets, improve skill sets, explain key systems and processes, and develop managerial styles for our future leaders.
We are a vibrant, young and energetic team that moves forward as one. We share common values and ambitions. The average age of our workforce is approximately 30 years old, and we have 54 nationalities, creating a great vibe across our floors!
Our culture brings together people, ideas, and expertise to create a work environment of opportunity, innovation, and diversity.
We look forward to reviewing all interested candidate profiles from people who are eager to join Tanfeeth, however; we are unable to directly contact everyone who applies and only get in touch with successful shortlisted candidates.
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