Request a bank reference letter

You can request one by visiting a branch or calling us

Why you would need a Bank Reference Letter

A Bank Reference Letter is an official document from the bank that shows your relationship with the bank. This letter is usually issued to embassies or universities with information such as your name, P.O. Box number, account number, IBAN and how long you’ve been with the bank.

Fees and charges

The fees and charges for a bank reference letter are determined by your banking package. You'll find more details on these links:

Personal Banking and Youth Package Fees & Charges

Priority Banking Fees & Charges

Private Banking Fees & Charges

Request a Bank Reference Letter

To request for a Bank Reference Letter, choose one of the options below:


What’s next

You'll receive an SMS on your registered mobile number once your letter is processed and ready to be collected.


You can request to include all or some of your accounts excluding credit cards, deposits and loans.

Yes, the letter can be issued for any foreign currency account that you hold.