Request a bank reference letter

You can request one by visiting a branch or calling us

Why you would need a Bank Reference Letter

A Bank Reference Letter is an official document from the bank that shows your relationship with the bank. This letter is usually issued to embassies or universities with information such as your name, P.O. Box number, account number, IBAN and how long you’ve been with the bank.

Request an Account Reference Letter

To request for an Account Reference Letter, choose one of the options below:


What’s next

You will receive an SMS on your registered mobile number  once your letter is processed and ready to be collected.

To collect the letter, visit the Emirates NBD branch you requested before 2 pm with your Emirates ID or passport for identification.

Fees and charges

The fees and charges for an account reference letter is determined by your banking package. To learn more, click on the links below:


You can request to include all or some of your accounts excluding credit cards, deposits and loans.

Yes, the letter can be issued for any foreign currency account that you hold.