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Get the Emirates NBD Mobile App
Open your account instantly.
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OR
Apply online
Use UAE Pass to submit your application faster.
You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Your passport
Proof of income
A minimum salary of AED 5,000
FREQUENTLY ASKED QUESTIONS SMARTPASS
The Smart pass token is not getting generated, what do I do?
You can generate your Token only from your secure device, which you have already activated Smart Pass. Please ensure that you are using the correct device for Token generation. If the issue still exists, please re-activate your Smart Pass from your ENBD mobile app.
Other Questions
How can I start using Smart Pass?
Is there any fee for using Smart Pass?
Can I use Smart Pass and SMS Authentication Code together?
I forgot/locked my Smart Pass PIN. How can I reset it?
How can I change my Smart Pass PIN?
What should I do if I my device is lost or stolen?
I will start using a different mobile device. How can I use Smart Pass on my new device?
Can I use Smart Pass on multiple devices?
What is the difference between Smart Pass PIN and Smart Pass TOKEN?
If my Mobile / Online ID is blocked, will the Smart Pass service get de-activated?
Do I need to use Smart Pass Pin/ Token to authorize my debit/ credit card transactions online?
Can I use Smart Pass if I have touch ID/ face ID enabled on my mobile phone?
How do I generate a Smart Pass token?
Can I generate Smart Pass Token when I don't have data on my mobile?
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