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You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Your passport
Proof of income
A minimum salary of AED 5,000
Earn up to 3.5% back as LuLu Points on your daily spends and with no minimum spend requirement, you will always be rewarded.
Rewards
Up to 3.5% back as LuLu Points on your daily spends
Welcome Offer
0% Balance Transfer
Exclusive Privileges and Offers at LuLu
Earn up to 3.5% back as LuLu Points on your daily spends.
Earn 3.5% on LuLu in-store and online spends
Earn 2% on fuel spends
Earn 1% on utility bill payment
Earn 0.35% on all other spends
Easily redeem LuLu Points at over 70 LuLu stores at 1 LuLu point = 1 AED
All you need to do is:
Step 1: Insert the card into terminal and it will show you 2 options to choose from - ENBD Mastercard & LuLu Points.
Step 2: Select "LuLu Points" option to redeem points or select "ENBD Mastercard" option to pay as credit card transaction.
For partial redemptions, simply make 2 transactions with the desired amount.
See how much you can earn
How much do you usually spend per month on/at
LuLu in-store and online?
Fuel?
Utility bill payment?
Retail and other expenses?
Total monthly spend AED 2,000
Please note that this is a just estimated calculation based on above amounts
Priority checkout
Early access to major sales and promotion
Free shipping on LuLu online with minimum AED 300 spend
Monthly discount and exclusive offers
Treat yourself to a range of offers on food, entertainment, and shopping
Food
Entertainment
Shopping
Visit priceless.com to get access to the offers
Introducing the new Credit Shield Pro, our enhanced insurance product that brings you even more benefits and extended coverage.
0.99%
Monthly fee of
your Card's outstanding balance
Up to AED 300,000
Decease cover per cardholder
AED 100
Pay out per day in case of hospitalization
Up to AED 60,000
Job loss cover for up to 12 months or until re-employment
Benefits from Mastercard
More advantages exclusively for you
Contactless Payments
Pay on the go with Emirates NBD Cards
Use your phone or smartwatch to make quick and secure contactless payments with your Emirates NBD Cards.
Easy Installment Plans
Shop to your heart's content, pay in small amounts!
With the 0% Installment Plan from Emirates NBD Credit Cards. From electronics, jewellery, home decor, travel & entertainment and many more, shop at our wide range of participating merchants.
Financial Benefits
Your one stop to all your financial needs
Convenience & Security Benefits
We have got you covered wherever you go
Your online marketplace for deals and discounts
Whether you are shopping for electronics, paying your bills or buying tickets for entertainment venues, flights or hotel bookings, experience the convenience of shopping on Skyshopper.
Flights and hotel bookings
Electronics
Entertainment
Utility payments, such as Dewa, Du, Etisalat & Salik
With Emirates NBD Credit Card is loaded with lots of features and benefits.
Since you opened this page
People have used their Emirates NBD Credit Card.
Why don't you join them?
"One of the best credit cards in UAE.
From the discounts on dining to easy installment plans and cash on card"
Required Documents
Find out the Required Documents for Credit Cards
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0% Instalment Payment Plan allows you to convert your Credit Card purchases made at select outlets in convenient monthly Instalments at no interest. Please click here to view Participating Partners on 0% Instalment Payment Plan.
You can instantly convert your purchase to 0% Instalment Payment Plan through any one of our convenient channels - Online Banking, Mobile Banking or at Point of Sale:
To convert your purchases to 0% Instalment Payment Plan, simply log in to our Online or Mobile Banking, choose a Plan that best suits your needs and your transaction will be converted instantly.
Please click here to view detailed Terms & conditions along with the 0% Participating Partners to avail a 0% Instalment Payment Plan on your Credit Card.
Fees are applicable and determined by the bank for that period. It will be specified and you will be notified at the time of application. However you can click here for the generic schedule of charges.
0% Instalment Payment Plan allows you to convert your Credit Card purchases made at select outlets in convenient monthly Instalments at no interest. Please click here to view Participating Partners on 0% Instalment Payment Plan.
You can instantly convert your purchase to 0% Instalment Payment Plan through any one of our convenient channels - Online Banking, Mobile Banking or at Point of Sale:
To convert your purchases to 0% Instalment Payment Plan, simply log in to our Online or Mobile Banking, choose a Plan that best suits your needs and your transaction will be converted instantly.
Please click here to view detailed Terms & conditions along with the 0% Participating Partners to avail a 0% Instalment Payment Plan on your Credit Card.
Fees are applicable and determined by the bank for that period. It will be specified and you will be notified at the time of application. However you can click here for the generic schedule of charges.
You can prepay the Total Credit Card Instalment Plan (CCIP) Instalment Price in one lump sum prepayment. However, there will be a CCIP Foreclosure/Cancellation Fee (determined by the bank for that period) to process such requests, as well as requests based on account refund or void transactions.
The 0% Instalment Payment Plan foreclosure takes a minimum of 2 working days from the time of request.
0% Instalment Payment Plan is available for purchases made at Participating outlets. Please click here to view the 0% Participating Partners.
Transactions converted to 0% Instalment Payment Plan do not earn Reward Points.
Only a primary Cardholder can apply/request for 0% Instalment Payment Plan.
Payment Plan is available for purchases made at Participating outlets. Please click here to view the 0% Participating Partners.
The Transaction amount placed in Instalments will be part of your Total Outstanding amount. Instalment Payment Plan provides flexibility of repaying the billed amount in Instalments, instead of full.
0% Instalment Payment Plan is available for purchases made at Participating outlets. Please click here to view the 0% Participating Partners.
The amount to be paid every month "Equated Monthly Instalment (EMI)" will be computed by dividing the Total CCIP Price by the CCIP Term. The Total CCIP Price is arrived by adding the Purchase Price of the goods or services and the interest charges for the CCIP Term (if applicable).
CCIP Monthly Instalments shall be billed to you starting from the following statement date after the date of purchase and every month thereafter until the Total CCIP Price is billed in full.
When you make a purchase(s) under the CCIP, the Monthly Minimum Due on the statement will be the sum of the CCIP Monthly Instalment(s) plus all other outstanding transactions multiplied by the required payment percentage determined by Emirates NBD which you will be notified of, plus any excess amounts over the credit limit and all past due amounts (if any).
The flexibility of reducing or increasing the tenure of an existing 0% Instalment Payment Plan is not available.
If you pay less than the Monthly Minimum Due on the due date specified in the card member's credit card monthly statement then charges as per the existing Emirates NBD Credit Card Terms and Conditions governing the issue will apply. If in the case you are unable to make the payment, any existing CCIP transactions will be converted to a revolving interest bearing transaction.
If the card is closed while a transaction is still under CCIP, the CCIP will cease to exist and the unbilled amount of the CCIP will be billed to you. The entire outstanding amount shall immediately become due and payable by you, and the Bank shall have the right to demand an immediate payment at its discretion.
There will be a CCIP Cancellation Fee (applicable for that period) to process a cancellation request on account of refund/void transactions. As this will vary you can click here to view a generic schedule of charges.
Balance Conversion (BalCon) is a program that allows you to repay your Credit Card statement retail outstanding balance as installment payment plans.
Balance Conversion is open to all Emirates NBD Credit Card Primary holders with a minimum retail outstanding balance of AED 1000.
Any applicable fees on the 'Balance Conversion' facility is determined by Emirates NBD and will be charged on the plan. Fees are subject to changes on periodic basis. Please click here for more information.
You can avail this facility through our digital channels using 4 simple steps:
Online Banking:
Online Banking:
Upon request, your Balance Conversion will be processed & reflected instantly on your Credit Card statement.
You can choose to repay your Installment amounts for 12, 18, 24, 36, or 48 months.
A retail transaction amount of AED1000 is required to avail our balance conversion option on your applicable Credit Card.
A monthly installment has to be paid towards your Balance Conversion. However, if you fail to repay your installments for two consecutive months, your plan will automatically be foreclosed. Your entire outstanding balance from the Balance Conversion amount will immediately be due for payment in full. The remaining outstanding balance will then attract our regular finance charges.
You can choose to amend your Balance Conversion plan. However, a foreclosure fee of 1% of the principal outstanding plus a 5% VAT will be applicable, and your remaining outstanding can be re-booked for the new plan you wish to select.
Balance Conversion is a flexible payment plan that allows you to repay your Credit Card outstanding balance in equal monthly installments at a flat interest rate. You can choose to repay the amounts from 12 to 48 monthly installment plans.
Balance Conversion interest is a flat monthly interest rate determined by Emirates NBD and shall be charged on the conversion. The interest rates are subject to changes on periodic basis and is also based on Card usage and overall performance.
This facility is available for transactions done on both Primary and Supplementary Cards. However, only Primary Cardholders can raise a balance conversion request.
You can choose to prepay or foreclose your existing Balance Conversion by contacting or call center on 600540000. A foreclosure fee of 1% of the principal outstanding plus a 5% VAT, will be applicable.
Yes on early settlement, a foreclosure fee of 1% of the principal outstanding plus 5% VAT, will be applicable for each plan.
Your Balance Conversion plan will remain active. If the prepayment is done with an intention to cancel the plan, you are required to contact our call center at 600 54 0000 and request for a cancellation. Upon cancellation, the prepayment will be adjusted towards the Balance Conversion outstanding and a foreclosure fee of 1% of the principal outstanding plus 5% VAT will be applied.
When your Credit Card cancellation is processed, all active plans on the Card will automatically be closed, a foreclosure fee and remaining outstanding balance will be due for payment in full.
No, you will not lose any reward points on your converted transactions.
Balance transfer (BT) is a program that allows you to transfer your outstanding balance(s) from any other bank to your Emirates NBD Credit Card.
Balance transfer is open to all Emirates NBD Credit Card Primary holders.
You can avail a maximum up to 90% of your available Credit Card limit. The amount varies based on your eligibility & the available Credit Card limit.
Any applicable fees on the 'Balance Transfer' facility is determined by Emirates NBD and will be charged on the plan. Fees are subject to changes on periodic basis. Please click here for more information.
Balance Transfer interest is a flat monthly interest rate determined by Emirates NBD and shall be charged on the conversion. The interest rates are subject to changes on periodic basis and is also based on Card usage and overall performance.
To avail this program, please contact our 24/7 call center at 600 54 0000 and our phone banking advisor will assist you in processing your request
Balance Transfer requests require 2-3 working days after which it will be reflected on your Credit Card statement.
You can choose to repay your Balance Transfer installment amounts for 12, 18, 24, 36, or 48 months.
A minimum amount of AED 1000 is required to apply for a balance transfer on your applicable Credit Card.
A monthly installment has to be paid towards your Balance Transfer. However, if you fail to repay your installments for two consecutive months, your plan will automatically be foreclosed. Your entire outstanding balance from the Balance Transfer amount will immediately be due for payment in full. The remaining outstanding balance will then attract our regular finance charges.
You can choose to prepay or foreclose your existing Balance Transfer plan by contacting our call center on 600540000. A foreclosure fee of 1% of the principal outstanding plus a 5% VAT, will be applicable.
Yes on early settlement, a foreclosure fee of 1% of the principal outstanding plus 5% VAT, will be applicable for each plan.
You can choose to amend your Balance Transfer plan. However, a foreclosure fee of 1% of the principal outstanding plus 5% VAT will be applicable, and your remaining outstanding can be re-booked for the new plan you wish to select.
Your Balance Transfer plan will remain active. If the prepayment is done with an intention to cancel the plan, you are required to contact our call center at 600 54 0000 and request for a cancellation. Upon cancellation, the prepayment will be adjusted towards the Balance Transfer outstanding and a foreclosure fee of 1% of the principal outstanding plus 5% VAT will be applied.
When your Credit Card cancellation is processed, all active plans on the Card will automatically be closed, a foreclosure fee and remaining outstanding balance will be due for payment in full.
Credit Card e-Statement is an electronic version of your Credit Card Statement. This statement is delivered to you to your email address in the same frequency of your paper statement. You can view, save or print your statement right from your computer.
The benefits would be as follows:
Any Emirates NBD Credit Card customer holding an active card can subscribe to Credit Card e-Statements.
All our existing customers are automatically registered for Credit Card e-Statement. For new customers, you can select either e-statement or paper statement or both at the time of application for Credit Card. Customer can also subscribe for e-Statement by calling our Call center on 600 54 0000 or through our online banking.
Your Credit Card e-Statement is delivered to the email address specified by you. Credit Card e-Statements are created in PDF format, which is the standard format of files exchanged via emails or uploaded on the Internet. This format does not allow content to be edited and re-produced. In addition, your e-Statement is password protected for financial information.
Credit Card e-Statement has the same frequency as your paper statement.
Your Credit Card e-Statement will be sent in PDF format to your registered email address in our records.
Yes, the Credit Card e-Statement is password protected. The password will be first 4 letters of your name, as embossed on your Credit Card (spaces not counted), followed by the date and month of your birth (in DDMM format).
You can easily update your Email Address through our Mobile App or any of our ATMs.
How to update your Email Address through the Mobile App:
Login > select Security Centre > select Email Address Update
You will be asked to authenticate this request with your Smart Pass Pin.
How to update your Email Address through an ATM:
Go to Main Menu > Select Requests > Select Email Address Update
Credit Card e-statement are sent to only one preferred/registered email address.
You may be receiving the message due to any one of the following reasons:
Your eStatement password consists of the first 4 letters of your name, as embossed on your Credit Card (spaces not counted), followed by the date and month of your birth (in DDMM format).
Yes, your Credit Card e-Statements will have the same look and feel of your paper statement, but your Credit Card number will be masked for your own security.
Yes. If your computer has access to a printer, you may print any e-Statement file from the Adobe® Acrobat® Reader® software by selecting the printer icon in the tool bar at the top of the page. Or, choose the "File" menu in the upper-left hand corner of the screen and select "Print." You may print the entire statement or choose to print a specific page.
You require Adobe® Acrobat® Reader® version 6.0 or above to view your Credit Card e-Statement. If you do not have Acrobat Reader on your computer, please download version 6.0 or above of the free software from the Adobe website.
Credit Card e-Statements are free.
You can switch back to the paper statement at any time by calling Call Centre on 600 54 0000 or through our online banking.
Yes, you can subscribe to both at any time via out Call center or through our Online Banking.
Please notify us of any discrepancies immediately by calling our 24 hours Call Centre on 600 54 0000.
Yes enrollment for each card should be done separately.
Yes, you can enroll & receive separate e-statements for each of your credit cards.
Yes you can as long as Acrobat Reader is installed on the handheld.
Finance Charges means the charges billed to the Card Account if the Total Amount Due of the previous month's Statement of Account is not paid in full by the Payment Due Date noted in the Statement of Account.
The Finance Charges are calculated on (an average) daily basis and will be billed to the Card Account if the Total Amount Due is not paid by the Payment Due Date (even if the Minimum Amount Due has been paid by the Payment Due Date). Finance Charges are subject to increase by a percentage as determined by the Bank at its sole discretion from time to time in case the Cardholder is one or more payments overdue.
The amount due for payment is reflected in your Credit Card Statement as Total Payment Due. However, you can choose to pay just the Minimum Payment Due.
Minimum Payment Due means the amount you need to pay on or before the Payment Due Date to avoid any Late Payment Fees. The minimum amount to be paid every month is 5% of the Current Balance or AED 100/- whichever is higher. If you only pay the Minimum Amount Due, the remaining balance will be carried over to the next statement with the applicable finance charges.
You can get cash advances totaling up to 50% of your credit limit. You can avail cash advance facility through ATM machines. Online Banking and Mobile Banking platform. Cash Advance Fee is applicable for availing this facility. This fess is charged to the Card account on each Cash Advance transaction as specified in the Credit Card service and price guide/schedule of fees & Charges or as determined by the Bank subject to the Bank's sole discretion and subject to changes from time to time and updated on the website emiratesnbd.com/cards.
You may enroll up to 5 supplementary cardholder. You and your supplementary cardholders will share a single credit limit.
If your card account balance exceeds the assigned credit limit, over limit fee is charged. Such fee will be billed once during the billing cycle.
In case you lose your card or if it has been stolen, please notify the bank immediately by calling 600 54 0000 from within UAE, and
+971 600 54 0000 outside UAE. Lines are open 24 hours a day, 7 days a week. This will protect you from subsequent unauthorized use of your card and enable us to provide you with a replacement card.
You may also block and replace your card through our mobile banking application.
You can make a payment in a number of different ways
**Effective 1st Feb 2020, a nominal transaction fee of AED 5 per transaction will be charged for bill payments through Al Ansari Exchange Branch, payable directly at the time of making the payment.
It is important to make at least the minimum payment. Failure to make the minimum monthly payment on time will result in a late payment fee as well as finance charges.
Payment hierarchy is an allocation of payment on your Credit Card account. It means that when you make a payment towards your Credit Card, the payment hierarchy tells the bank which component of your Card outstanding (fees, interest, principal amount, installment plans etc.) is to be paid first.
You may access your Credit Card balance and transaction details through the following options:
For a new Credit Card application, you may visit any of our nearest branches or alternatively you may schedule an appointment by sharing your contact information through our website, online banking or through our call center.
You may request for a replacement card through our 24/7 dedicated call center on 600 54 0000 or through our mobile banking app.
In order to reset your Credit card PIN, please call at our 24/7 call center on 600 54 0000 and follow the steps given below:
In an event that you wish to dispute a transaction charged on the card account, the dispute is to be reported to the Bank in writing no later than 30 days from the date of the relevant Statement of Account.
Please click here to fill the cardholder dispute form and send it with all the supporting documentation that the Bank requires as pertinent to the disputed transaction charge and the circumstances thereof to carddispute@emiratesnbd.com
In order to place a request for credit limit increase, please visit any of your nearest Emirates NBD branches. However if you wish to decrease the Credit limit on your Card, please call at our 24/7 call center 600 54 0000
You may request for a Supplementary Credit Card by applying through Online Banking, Mobile Banking, by calling at our 24/7 call center 600 54 0000 or by visiting any of our nearest Emirates NBD branches.
You may use any of the following means to make payments towards your Credit Card while you are overseas:
You may place a request to change the Direct Debit payment / percentage instructions by calling at our 24/7 call center 600 54 0000.
Your Credit Card is auto-renewed at least 30 to 45 days prior to the expiry of your existing card. In the event ,you do not receive your renewed Card, please call at our 24/7 call center 600 54 0000
The annual membership fee is charged on your Credit Card on the Card anniversary date.
You may access your Credit Card statements through your online banking account or by calling at our 24/7 call center 600 54 0000
A late payment fee is levied on the Card account if the minimum payment due is not received on or before the payment due date.
If you wish to close your Credit Card, please ensure you have cleared the total Card outstanding and place a request to cancel the Card by calling at our 24/7 call center 600 54 0000. Once you receive the card closure confirmation, you may proceed to shred and destroy the card.
A regular Installment Payment Plan gives you flexibility to convert any retail purchase above AED 750 at a very low interest rate, with a repayment option from 3 to 36 months installments.
You can instantly avail an Installment Payment Plan through any one of our convenient channels – Online Banking or Mobile Banking.
Online and Mobile Banking
Point of Sale
To convert your retail purchases to Installment Payment Plan, simply log in to our Online or Mobile Banking, choose a plan that best suits your needs and your transaction will be converted instantly.
Please click here to view a detailed list of Terms and Conditions.
Fees are applicable and determined by the Bank for that particular period. It will be specified, and you will be notified at the time of application. However, you can click here to view a generic schedule of charges.
You can avail the option of prepaying the Total Credit Card Installment Payment Plan (CCIP) Installment Price in one lump sum prepayment. However, there will be a CCIP Foreclosure/Cancellation Fee (determined by the bank for that period) to process such requests, which will also include cancellation requests on the account of refund or void transactions.
Installment Payment Plan foreclosure takes a minimum of 2 working days from the time of request.
The Card member will be allowed the option of prepaying the Total Credit Card Installment Payment Plan (CCIP) Installment Price in one lump sum prepayment. There will be a CCIP Foreclosure/Cancellation Fee (determined by the bank for that period) to process such requests.
There will be a CCIP Cancellation Fee (determined by the bank from time to time) to process a cancellation request on account of refund/void transactions.
Installment Payment Plan gives flexibility to convert any retail purchase above AED 750 at a very low interest rate with a repayment option from 3 to 36 months Installments.
Installment Payment Plan transactions earn Reward Points.
Only a primary Cardholder can apply/request for an Installment Payment Plan.
Installment Payment Plan gives you the flexibility to convert any retail purchase above AED 750, at a very low interest rate with a repayment option from 3 to 36 months Installments.
The Transaction amount placed in Installments will be part of your Total Outstanding amount. Installment Payment Plan provides flexibility of repaying the billed amount in Installments, instead of full.
Installment Payment Plan gives you the flexibility to convert any retail purchase above AED 750 with any of the merchants at a very low interest rate, with a repayment option from 3 to 36 months Installments.
The amount to be paid every month "Equated Monthly Installment (EMI)" will be computed by dividing the Total CCIP Price by the CCIP Term. The Total CCIP Price is arrived by adding the Retail purchase Price of the goods or services and the interest charges for the CCIP Term (if applicable).
CCIP Monthly Installments shall be billed to you, starting from the following statement date, after the date of retail purchase and every month thereafter until the Total CCIP Price is billed in full.
When a Card member makes a retail purchase(s) under the CCIP, the Monthly Minimum Due on the statement will be the sum of the CCIP Monthly Installment(s) plus all other outstanding transactions multiplied by the required payment percentage determined by Emirates NBD and notified to the Card member, plus any excess amounts over the credit limit and all past due amounts, if any.
The flexibility of reducing or increasing the tenure of an existing Installment Payment Plan is not available.
If you pay less than the Monthly Minimum Due on the due date specified in the card member's Credit Card monthly statement then charges as per the existing Emirates NBD Credit Card Terms and Conditions governing the issue will apply. If in the case you are unable to make the payment, any existing CCIP transactions will be converted to a revolving interest bearing transaction.
If the card is closed while a transaction is still under CCIP, the CCIP will cease to exist and the unbilled amount of the CCIP will be billed to you. The entire outstanding amount shall immediately become due and payable by you, and the Bank shall have the right to demand an immediate payment at its discretion.
There will be a CCIP Cancellation Fee (determined by the bank for that period) to process a cancellation request on account of refund/void transactions. As this will vary you can click here to view a generic schedule of charges.
"Lifestyle Protector Insurance" covers all Platinum, Titanium, Infinite, Silver, and Gold credit cards.
"Lifestyle Protector Insurance", is a unique protection plan that the primary credit card holder can opt for on his Emirates NBD credit card, to cover the family's regular expenses in case of death due to accident or permanent total disablement of the primary card holder.
"Lifestyle Protector Insurance" Cover is applicable for all UAE residents from the age of 18 up until 65 years.
Only primary card holders are eligible for the "Lifestyle Protector Insurance" cover.
"Lifestyle Protector Insurance" covers regular expenses like Utility bills, House Rent, School fees, Grocery bills, shipping of personal belongings, Repatriation expenses, as per limits defined in the policy.
There are two plans that are offered under the "Lifestyle Protector Insurance" cover.
Under the Platinum & Infinite plan, Accidental Death and Permanent Disability coverage is offered to a maximum up to AED 250,000 and under the Silver/ Gold / Titanium coverage is offered up to AED 150,000 or 12 times the average of last three statements current balance (whichever is lower) for both the plans.
For the other benefits under Platinum & Infinite plan – the maximum limit is AED 78,700 and under Silver/ Gold / Titanium the maximum limit is AED 33,250.
The premium payment will be on a monthly basis; 0.99% of the current balance at billing frequency of the credit card. For e.g. in case the outstanding is AED 1000, the premium charged will be AED 9.90 only. In the event the outstanding balance is zero then no premium applies.
The cover will commence once the premium has been debited from his/her credit card and the customer is enrolled in the plan.
At the time of enrollment for "Lifestyle Protector Insurance" cover, you are not required to provide any documents for enrollment. Go4it Cardholders & Manchester United credit card are provided the cover by default on the credit card. For other products, customers can be enrolled over the phone.
Under the "Lifestyle Protector Insurance", the insured can cancel his policy by calling Emirates NBD call center. There is no refund facility available for the customer if he cancels his current or previous month's premium. Once the customer opts out he/she will not be able to enroll in the insurance plan at all.
Under the "Lifestyle Protector Insurance" cover the customer can call the RSA claims number on 04 3029906 In the event of a claim.
The documents to be submitted at the time of the claim, under the "Lifestyle Protector Insurance" cover, are as follows:
Loan on Card (LOC) program allows you to get a portion of your available Credit Card limit as cash. The amount availed will be transferred to your bank account or issued as a manager's cheque.
This program is available for all Primary Emirates NBD Credit Card holders based on your eligibility and available credit card limit.
You can avail a maximum of up to 90% of your available Credit Card limit. The amount varies based on your eligibility and available Credit Card limit.
You can choose to repay your Loan on Card amounts for 12, 18, 24, 36, or 48 months.
Loan on Card interest is a flat monthly interest rate determined by Emirates NBD and shall be charged on the loan amount. The interest rates are subject to changes on periodic basis and is also based on card usage and overall performance.
You can avail this facility through our digital channels using 4 simple steps:
Online Banking:
Mobile Banking:
Upon request, your Loan on Card option will be processed & reflected instantly on your account and Credit Card statement.
This facility is available for Primary Cardholders only.
Any applicable fees on the 'Loan on Card' facility is determined by Emirates NBD and will be charged on the plan. Fees are subject to changes on periodic basis. Please click here for more information.
Currently, there are no reward points associated with the 'Loan on Card' facility.
Loan on Card option is given based on your available Credit Card limit. On repayment of your monthly installments, the amount repaid will become your new available Credit Card limit.
Your total loan payable amount shall be computed by adding the principal amount of the loan, interest during the selected tenor, and the one time processing fee as applicable. Your monthly EMI will consist of the principal and interest repayment amount, however only your first EMI will include any processing fee is applicable"
You can choose to prepay or foreclose your existing Loan on Card facility by contacting our call center on 600540000. A foreclosure fee of 1% of the principal outstanding plus 5% VAT will be applicable.
Your Loan on Card plan will remain active. If the prepayment is done with an intention to cancel the plan, you are required to contact our call center at 600540000 and request for a cancellation. Upon cancellation, the prepayment will be adjusted towards the Loan on Card outstanding and a foreclosure fee of 1% of the principal outstanding plus 5% VAT will be applied.
A monthly installment has to be paid towards your Loan on Card plan. However, if you fail to repay your installments for two consecutive months, your plan will automatically be foreclosed. Your entire outstanding balance from the Loan on Card plan will immediately be due for payment in full. The remaining outstanding balance will then attract our regular finance charges.
When your Credit Card cancellation is processed, all active plans on the Card will automatically be closed, a foreclosure fee and remaining outstanding balance will be due for payment in full.
LoungeKey is an Airport Lounge benefit that offers access to over 500 premium airport lounges in more than 300 cities worldwide, irrespective of the airline or travel class.
To enjoy the benefits of this program, it is mandatory to complete a one-time registration.
Once registered you can discover more about the lounges available to you. Simply search using the lounge finder facility.
Yes, both primary and supplementary cardholders need to register to enjoy the benefits of this program.
Yes, in the event that you have been issued a new card for any reason (i.e. replacement etc.) and the card number is different, you have to register the new card number to LoungeKey, to ensure that you will continue to enjoy the same benefits. The same applies for supplementary cardmembers (if applicable).
Please refer to the below for free visits based on the type of card:
Additional charges apply for guests and varies from card to card. Please refer to the list
Please check the following to verfiy if the charge for LoungeKey billed to your Credit Card holds valid or not
You have to identify yourself as a LoungeKey member and present your card to the Lounge staff. Your card will be swiped to register the visit.
In an unlikely event that the receptionist / lounge staff isn't familiar with LoungeKey, you may double-check at the mobile app and show them the listing.
You can download the app from Android market or Apple store. Use the account login and password which was set up during the registration.
As the Lounge staff is serving millions of customers, from thousands of banks around the world it becomes diffcult for them to inform customers on an indivisual basis. The most reliable way to be informed about your visit entitlement and the lounges T&Cs (i.e. opening hours, children admission etc.) is via the website and the mobile app. We would highly recommend you check the details of the lounge prior to travelling, as lounge staff do not have access to pricing information and will therefore be unable to confirm potential charges that might apply.
Protect Plus is an enhanced insurance benefit available on your Emirates NBD Credit Card which offers protection to you and your family from the liability of paying the outstanding amount on your Credit Card in case of unforeseen eventualities. Additionally, Protect Plus also pays cash benefits to the family of the Cardholder in the event of Accidental Death or Hospitalization.
Protect Plus offers complete peace of mind to cardholder by covering the following eventualities:
Protect Plus payment benefits against each coverage are as follows:
Protect Plus Coverage | Benefits |
---|---|
Job loss cover (Involuntary Loss of employment) |
Protect Plus enables you to pay a monthly sum equal to 10% of your Credit Cards outstanding balance payment for 12 months. Subject to of AED 4000 per month. |
Flat Accidental Death benefit | Protect Plus will payout up to AED 200,000 to designated beneficiary of the Credit Cardholder in case of Primary Cardholder's death due to an accident |
Death | Protect Plus will pay out your Emirates NBD Credit Card Outstanding Balance payment up to AED 100,000 per primary Credit Card with aggregate maximum limit of AED 300,000 per Credit Cardholder |
Permanent Total Disability | Credit Card outstanding balance payment up to AED 100,000 per primary credit card with aggregate maximum limit of AED300,000 per Credit Cardholder |
Critical Illness | Credit Card outstanding balance payment up to AED 100,000 per primary credit card with aggregate maximum limit of AED 300,000 per Credit Cardholder |
Hospital Cash Benefit | In the event of Hospitalization due to an accident exceeding a continuous period of 48 hours, Credit Cardholder is eligible for Cash Benefit of AED 100 every day for maximum of 30 days in a year. |
You are automatically enrolled into Protect Plus from the time of card activation. You enjoy complimentary cover for two months after which a nominal rate of 0.99% is charged on a monthly basis based on the outstanding balance on your card.
Yes, the coverage is valid worldwide except in respect of Involuntary Loss of employment (ILOE), Hospital Cash Benefit which are limited to the UAE.
Please call us on 600 54 0000 within the first 2 of months activation to opt out of Protect Plus. However, once you opt out, you will not be eligible to enroll again.
The minimum age is 18 years old and the maximum is 69 years for death and total disablement, and 59 years for Critical Illness and Involuntary Loss of Employment.
No, the cover is applicable only on Primary card holders. Supplementary cardholders are not covered.
The following ailments are covered under Critical Illness:
In case of job loss (Involuntary Loss of Employment) the benefits shall be paid only if the date of the event falls after 120 days from enrollment date of the offer. However, if you have had the policy cover for more than 120 days and then had to lose job, you can apply for a claim.
Please note that you need to be a permanent employee and has completed minimum of 6 months with the same employer in order to claim under this benefit.
Other than job loss cover (ILOE), Hospital Cash and Critical Illness benefits, you can claim under all other benefits immediately upon enrolling into the offer.
The benefits under Hospital Cash is payable to you over and above that you could claim using medical insurance.
For assistance in submitting a claim under this policy, please contact ADNIC
Upon receipt of claim notification, ADNIC would register the claim, allocate & advice a claim number and required documents to the customer For more details and Terms and Conditions on Protect Plus, Please visit emiratesnbd.com/cards.
You can use your Credit or Debit Cards abroad to make purchases and to withdraw local currency from cash machines as and when you need it, and feel secure knowing that it's a safer option than carrying large amounts of cash or traveler's cheques.
The exchange rate applied is set on a daily basis by VISA or MasterCard depending on the type of Emirates NBD card you have.
Some retail merchants have Dynamic Currency Conversion built into their card acceptance system. This allows them to offer you a choice of paying the bill in UAE Dirhams or the local currency.
It is recommended to avoid Dynamic Currency Conversion and pay your bill in local currency as higher margin and charges are typically applied by the retailers if you opt to convert your transactions to UAE Dirhams.
By paying in local currency you can have clarity as to what rates and charges will be charged to your account. The exchange rate used will be that determined by VISA or MasterCard depending on the type of Emirates NBD card you have. Foreign Currency transaction fee as indicated in our schedule of fees & charges will be applicable for all non-AED transactions.
It is not mandatory to inform the bank if you are travelling outside UAE and intend to use your card. However, we strongly advise to keep your registered mobile number active even when you travel abroad to ensure you receive SMS alerts for every transaction on your card. We will continue to monitor your card for any unusual transactions whilst you're abroad. We'll contact you if we detect unusual activity. If you keep your mobile phone with you, you'll be able to confirm genuine transactions as soon as we contact you.
Contact us immediately on +971 4 600 54000 and block the card. You may place a request for a replacement card to be issued and shipped to you at your International location.
Useful Links & Documents
Important Information
1. Maximum eligible LuLu Points:
The maximum LuLu Points which can be earned in a single billing cycle will be capped. The cap on LuLu points earned will be based on the specified product limit as detailed below:
2. Domestic retail spends made under category as defined by Mastercard:
3. Retail spends originating in “European Union (EU) countries” will earn 25% of all other spends points
Click here for the full Terms and conditions
Terms and Conditions
0% Balance Transfer with zero processing fee:
Terms and Conditions
Lingokids
By learning through play, your child will develop skills like creativity, collaboration, critical thinking, and communication. Join the adventure!
Use your eligible Mastercard to subscribe through the dedicated page, and enjoy:
Visit https://lingokids.com/mastercardmea and pay with your Mastercard.
Enter Promo Code at checkout: MASTERCARDMEA
Terms & Conditions apply.
The 2 months free trial offer is valid for only new customers to Lingokids.
The discounted monthly subscriptions is valid for both new customers and existing basic users of Lingokids.
PROTECT PLUS INSURANCE
Protect Plus. Your Credit Card insurance
With Protect Plus Insurance, you can enjoy the spending power of your card with the assurance that, in the event of any unforeseen circumstances, your Emirates NBD credit card outstanding balance will be taken care of.
Enjoy two months complimentary cover and pay a nominal rate on the Credit Card outstanding balances thereafter. Protect Plus covers the following:
You are automatically enrolled into Protect Plus. If, at any time, you wish to cancel Protect Plus, please call +971 600 54 0000.
In case of a Claim, you or your family needs to do approach ADNIC for notifying any claims but not later than 30 days from the date of the event
In case you have not requested for Auto top up at the time of application but would like to do so, please call us on +971 600 54 0000 and we will help you activate the facility. Please ensure you have your Salik account number and PIN handy when you call us.
Please note that only one Salik account can be linked to the Credit Card. You can activate Salik Auto top up on your Supplementary Card/s also.
Click here for Protect Plus Terms & Conditions
SALIK AUTO TOP UP
Top up & drive easy with SALIK Auto Top up
By activating the facility, you do not have to remember to recharge your Salik account when the balance reduces. Set up your Salik auto recharge through online or mobile banking. The Credit limit on your credit card is utilized to the extent of the top up amount. All Auto top ups initiated within your Credit Card statement cycle are included in your monthly Credit Card statement for payments.
You may choose Auto top up amount from any of the below plans:
You may call us on +971 600 54 0000 at any time to request cancellation of Salik Auto top up facility on your Card.
Please note: All RTA related usage on the Credit Card is governed by RTA terms and conditions. For details, please visit www.rta.ae The Credit Card related usage is governed by Emirates NBD Credit Card Terms and Conditions. For the latest Terms and Conditions, please click here.
AIRPORT LOUNGE ACCESS
Escape the bustle of busy airports
Relax either before boarding or shortly after disembarking. Enjoy unlimited lounge access at selected Middle East airports. Simply present your Emirates NBD Credit Card at any participating airport lounge receptions for immediate entrance.
Travel should always feel like a privilege with the Titanium Mastercard® Lounge Program. As a Titanium Mastercard cardholder with a card issued in the UAE, Saudi Arabia, Afghanistan, Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Oman, Pakistan, Palestine, Qatar, and/ or Yemen, you receive:
Unlimited complimentary access for you* to over 10 lounges in the UAE, KSA, Jordan, Kuwait and Egypt
Access to business facilities email, Internet, phones, fax machines, and conference space in some lounges
Complimentary refreshments and snacks
*Guests will be charged
Lounge Name | Location | Country/Airport | Terminal |
Crown Lounge | AMMAN | Queen Alia International Airport, Jordan | Main Terminal |
First Class Lounge | CAIRO | Cairo International Airport, Egypt | Terminal 1,2,3 |
Marhaba Lounge | DUBAI | Dubai International Airport, UAE (DWC) | Terminal C1 |
Dubai International Airport, UAE | Terminal 1, Concourse D | ||
Terminal 3, Concourse A, B, C | |||
First Class Lounge | JEDDAH | King Abdulaziz International Airport | North Terminal |
Mastercard Diamond Lounge | ABU DHABI | Abu Dhabi International Airport, UAE | VIP Terminal |
Premier Lounge | KUWAIT | Kuwait International Airport | Main Terminal |
Effective 15th May 2018, the lounge available in Terminal 2 at the Dubai International Airport, UAE will be terminated and no longer available to Titanium and Platinum Mastercard cardholders. For most up to date list of lounges, click here or download the Mastercard For You available on Apple Store and Google Play Store.
* Applicable Credit Cards: Mastercard Titanium Credit Card, Lulu Mastercard Titanium Credit Card, Manchester United Credit Card
Uber ride Hailing Services
Book with your Mastercard to enjoy 20% off the first three rides taken during any given month. Offer valid only within UAE.
How to use:
Terms & Conditions:
MARKAVIP ONLINE SHOPPING
15% off any order when you shop online with MarkaVIP across Saudi Arabia, UAE, Jordan, Lebanon, Qatar, Kuwait, Oman and Bahrain
Simply visit www.markavip.com enter promo code MASTERCARD and use your Platinum MasterCard®
Mastercard Discounts Experiences & Offers
Explore a variety of offers and deals, including travel, hotels, lifestyle, shopping and more!
How to use:
Visit priceless.com to get access to the offers
Terms & Conditions apply
UTILITY BILL PAYMENTS (AED Cards only)
Use your Emirates NBD Credit Card to conveniently pay your Etisalat, DEWA and Empost (Emirates Post) bills online.
CARD FRAUD PROTECTION
Get covered for unauthorized charges from in-store, telephone, ATM withdrawals and online purchases
How to Claim: Card holders can file a claim online by going to www.mcpeaceofmind.com/Titanium
INTEREST FREE DAYS
Your Emirates NBD Credit Card gives you a maximum of 55 interest-free days, provided you continue to pay your outstanding balance in full, by the due date.
INSTANT CASH
Enjoy instant cash at over 810,000 ATMs world wide
Enjoy instant access to up to 50% of your credit limit as cash with your Emirates NBD Credit Card at over 810,000 ATMs worldwide or over the counter at any bank branch around the world that displays the VISA or MasterCard symbols. A cash advance fee (or foreign currency equivalent, where applicable), whichever is higher, will be charged.
FLEXIBLE PAYMENT OPTION
Don't let money come in the way of living a comfortable life
Your Emirates NBD Credit Card gives you the flexibility to pay as little as 5% of the outstanding balance each month, and carry forward the balance to the next statement. You can choose to pay 5%, 10%, 25%, 50% or 100% of your card outstanding balance every month.
Choose from the following convenient options to make your card payments:
Please Note:
SMS ALERTS
Receive SMS alerts on every transaction made on your Card, so you can immediately identify any unauthorized use.
24 HOUR ASSISTANCE
Call +971 600 54 0000 for any queries related to your Card, 24 hours a day, 365 days a year.
ONLINE ACCESS
Enjoy online access to your Card Account from anywhere in the world, allowing you to monitor your card balances and transactions as well as make payments from your Emirates NBD Account.
FREE 24/7 ROADSIDE ASSISTANCE
Alerts and assistance for your security
Hassle free roadside assistance offered complimentary with your Emirates NBD Credit Card which includes recovery service, towing, fuel delivery and battery boost. The usage is limited to 3 times a year. For bookings call 04-3876628
Roadside Assistance Terms & Conditions
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