• What is a Balance Conversion option on my Credit card?

  Balance Conversion (BalCon) is a program that allows you to repay your Credit Card statement retail outstanding balance as installment payment plans.

• Who can apply for a Balance Conversion on a Credit Card?

  Balance Conversion is open to all Emirates NBD Credit Card Primary holders with a minimum retail outstanding balance of AED 1000.

• Are there any charges to apply for a Balance Conversion on my Credit card?

  Any applicable fees on the 'Balance Conversion' facility is determined by Emirates NBD and will be charged on the plan. Fees are subject to changes on periodic basis. Please click here for more information.

• How do I apply for a Balance Conversion on my Credit card?

  You can avail this facility through our digital channels using 4 simple steps:

  Online Banking:

  • Login to your Online Banking
  • Go to My Finances > Cards and select your Credit Card
  • Click on Balance Conversion
  • Amount and Repayment Period

  Online Banking:

  • Login to your Emirates NBD app
  • Select your Credit Card on the dashboard
  • Click on Balance Conversion
  • Amount and Repayment Period

• What is the timeframe to process a Balance Conversion on my Credit Card?

  Upon request, your Balance Conversion will be processed & reflected instantly on your Credit Card statement.

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• What is a Balance Conversion option on my Credit card?

  Balance Conversion (BalCon) is a program that allows you to repay your Credit Card statement retail outstanding balance as installment payment plans.

• Who can apply for a Balance Conversion on a Credit Card?

  Balance Conversion is open to all Emirates NBD Credit Card Primary holders with a minimum retail outstanding balance of AED 1000.

• Are there any charges to apply for a Balance Conversion on my Credit card?

  Any applicable fees on the 'Balance Conversion' facility is determined by Emirates NBD and will be charged on the plan. Fees are subject to changes on periodic basis. Please click here for more information.

• How do I apply for a Balance Conversion on my Credit card?

  You can avail this facility through our digital channels using 4 simple steps:

  Online Banking:

  • Login to your Online Banking
  • Go to My Finances > Cards and select your Credit Card
  • Click on Balance Conversion
  • Amount and Repayment Period

  Online Banking:

  • Login to your Emirates NBD app
  • Select your Credit Card on the dashboard
  • Click on Balance Conversion
  • Amount and Repayment Period

• What is the timeframe to process a Balance Conversion on my Credit Card?

  Upon request, your Balance Conversion will be processed & reflected instantly on your Credit Card statement.

• What are the tenure options available for Balance Conversion on a Credit card?

  You can choose to repay your Installment amounts for 12, 18, 24, 36, or 48 months.

• Is there a minimum amount to apply for a Balance Conversion on my Credit Card?

  A retail transaction amount of AED1000 is required to avail our balance conversion option on your applicable Credit Card.

• What happens if I am unable to repay an installment while having a Balance Conversion plan on my Credit card?

  A monthly installment has to be paid towards your Balance Conversion. However, if you fail to repay your installments for two consecutive months, your plan will automatically be foreclosed. Your entire outstanding balance from the Balance Conversion amount will immediately be due for payment in full. The remaining outstanding balance will then attract our regular finance charges.

• Can I amend the payment plan on an existing Credit Card Balance Conversion?

  You can choose to amend your Balance Conversion plan. However, a foreclosure fee of 1% of the principal outstanding plus a 5% VAT will be applicable, and your remaining outstanding can be re-booked for the new plan you wish to select.

• What is the benefit of having a Balance Conversion facility on my Credit Card?

  Balance Conversion is a flexible payment plan that allows you to repay your Credit Card outstanding balance in equal monthly installments at a flat interest rate. You can choose to repay the amounts from 12 to 48 monthly installment plans.

• What is the applicable interest rate to avail 'Balance Conversion' facility?

  Balance Conversion interest is a flat monthly interest rate determined by Emirates NBD and shall be charged on the conversion. The interest rates are subject to changes on periodic basis and is also based on Card usage and overall performance.

• Can supplementary cardholders apply for Balance Conversion facility?

  This facility is available for transactions done on both Primary and Supplementary Cards. However, only Primary Cardholders can raise a balance conversion request.

• Can I cancel my existing 'Balance Conversion' plan on my credit card, and will I be charged?

  You can choose to prepay or foreclose your existing Balance Conversion by contacting or call center on 600540000. A foreclosure fee of 1% of the principal outstanding plus a 5% VAT, will be applicable.

• Are there any Early Settlement Charges?

  Yes on early settlement, a foreclosure fee of 1% of the principal outstanding plus 5% VAT, will be applicable for each plan.

• What will happen to the 'Balance Conversion' plan if I prepay the conversion amount?

  Your Balance Conversion plan will remain active. If the prepayment is done with an intention to cancel the plan, you are required to contact our call center at 600 54 0000 and request for a cancellation. Upon cancellation, the prepayment will be adjusted towards the Balance Conversion outstanding and a foreclosure fee of 1% of the principal outstanding plus 5% VAT will be applied.

• What happens if I close my credit Card while a 'Balance Conversion' plan exists?

  When your Credit Card cancellation is processed, all active plans on the Card will automatically be closed, a foreclosure fee and remaining outstanding balance will be due for payment in full.

• Do I earn or lose reward points on my Card upon converting my transactions To a Balance Conversion plan?

  No, you will not lose any reward points on your converted transactions.