With Visa Flexi, you can customise your card benefits by selecting from a wide range of Travel, Lifestyle, and Entertainment options. Only the benefits you select and activate will be available for use.
Important selection rules:
- Select 3 out of 5 Travel benefits
- Select 2 out of 4 Lifestyle benefits
- Select 1 out of 3 Entertainment benefits
- Benefits must be selected and activated before use
- Benefit selection is per cardholder (Primary and supplementary cardholders may select different benefits)
- Unselected benefits will not be available
Travel Benefits
You can only select 3 out of 5 Travel benefits
Complimentary Airport Lounge Access
Enjoy complimentary access to over 1,000 airport lounges worldwide with LoungeKey™.
What you get:
- Two (2) complimentary lounge visits per year
(calculated over a consecutive 12‑month period from benefit selection date)
- Two (2) additional lounge visits for every AED 20,000 spent in non‑AED currency
- Additional lounge visits are capped at six (6) per year
How to redeem:
- Visit any participating airport lounge
- Present your eligible Emirates NBD Visa Flexi Credit Card
- Quote “LoungeKey™” at the lounge reception
- Enjoy complimentary access
To learn more about Lounge Key, click on any of the links below:
Complimentary Airport Transfers
Enjoy a comfortable and hassle‑free ride to the airport within the UAE.
What you get:
- Two (2) complimentary one‑way airport transfers per year in the UAE
How to redeem:
- Click the “Redeem” button
- Enter your eligible Emirates NBD Visa Flexi Credit Card details
- Book your airport transfer service
- Enjoy your ride
Terms & Conditions:
- Airport pickup and drop is complimentary only for the Primary and Supplementary cardholders of the eligible Emirates NBD Credit Card up to the limit as defined by card type. Any additional service will be charged at the applicable rate on the Emirates NBD Card.
- A minimum notice period of two (2) working days is required for any Airport pickup and drop request.
- To avail of the Concierge benefits, cardholders will need to provide card details of a valid and eligible Emirates NBD Visa Flexi Credit Card on the booking portal.
- The Concierge Desk has the right to refuse any service if:
- The card is ineligible / not valid / cancelled / blocked
- The card has been downgraded to a card type which is ineligible for the benefit
- Request has been made less than 2 business days prior to the service date
- Inter-Emirate transfers are not allowed.
- Airport transfer requests will be actioned only if the request has been made using the appropriate form and the travel ticket has been purchased using the Emirates NBD Visa Flexi Credit Card.
- All Concierge Services are provided by our authorized third-party service provider Thriwe.
Flight Delay Lounge Access (Visa SmartDelay)
Visa SmartDelay is a unique service that offers complimentary airport lounge access in the event of a flight delay. Register your flight with the Visa SmartDelay service before traveling and incase the airline announces a delay that meets or exceeds 90 minutes, you will receive a LoungeKey™ voucher that provides access to a lounge at the airport for you and up to four (4) registered travelling companions. LoungeKey™ gives you access to a network of over 1000 of airport lounges worldwide
How to redeem:
- Click the “Redeem” button
- Enter your eligible Emirates NBD Visa Flexi Credit Card details
- Register your flight at least 24 hours before scheduled departure
- If a qualifying delay occurs, receive a lounge access voucher
- Use the voucher to access the lounge
Terms and conditions:
- Flight registration must take place no later than 24 hours prior to a flight's scheduled departure. You will need to register any additional or return flights separately. You will receive a confirmation email to acknowledge your registration.
- In the event of a qualifying flight delay announcement, we'll immediately send you an email with your complimentary airport lounge access voucher.
- This benefit will not be provided if the reported delay does not meet the qualifying delay requirements.
- For each registered flight, a delay which matches or exceeds the delay threshold can be announced either as one single period of delay or is reached as a consequence of multiple incremental shorter delays.
- The service is available to all Visa card customers and up to 4 registered travelling companions. To access this service, you must register your flight by following the flight registration link.
- By accessing the airport lounge, you and your registered travel companions agree to abide by the rules and policies of the lounge
Global Blue Membership
Global Blue Membership is an international membership program, supporting the shoppers to claim tax savings without the hassle of filling in Tax Free Forms, receive tax refund conveniently and enjoy membership only offers.
Benefits
- Save time: Scan the digital membership barcode in store and the Tax-Free Forms will be filled in automatically.
- Personalized support: We’ll help the members track and manage their transactions, step-by-step, so they never miss a refund.
- Exclusive offers: Take advantage of exclusive offers with our brand and travel partners.
- Recognized worldwide: Easily shop the world Tax Free at more than 300,000 stores as a member and enjoy a quicker refund experience.
How to Redeem:
- Register: Cardholders sign up GB membership (URL below), receive a digital membership barcode, set up their Visa credit card as a preferred refund method.
- Shop: In the store, cardholders ask for tax free and present the digital membership barcode or passport at checkout. Tax Free Form is issued by store staff with cardholders’ information automatically filled in.
- Validate: Cardholders depart from the shopping destination and go to the airport Customs office or self-validation kiosk with Tax Free Forms, passport, original purchase receipts and goods for validation.
- Refund: Cardholders receive tax refund automatically to their Visa credit card within 1-2 days.
Terms & Conditions:
- Membership profile must be fully completed for Tax Free Form autofill.
- Visa Cards must be linked to the membership profile for tax refund autopay.
- Membership digital bar code/passport must be presented when issuing Tax Free Form in the Global Blue affiliated store.
To learn more about Tax free Shopping, click on any of the links below:
3GB Global eSIM Data Roaming
Stay connected while travelling abroad.
What you get:
- 3GB global roaming data per calendar year
- Valid for 21 days from first activation
- Access in over 150 countries
- High‑speed global connectivity
- Continue receiving OTPs on your original SIM
- Pack activates automatically when roaming begins
How to redeem:
- Visit the KnowRoaming and enter your Emirates NBD Visa Flexi Credit Card details for validation
- Receive a QR code and installation instructions
- Activate roaming by turning on your phone abroad
- Use data across multiple countries within the validity period
Lifestyle Benefits
You can only select 2 out of 4 Lifestyle benefits
Complimentary Golf in the UAE
Enjoy complimentary golf at 5 popular golf courses across the UAE. So go on, tee off and conquer new terrain.
- Trump International Golf Course
- Arabian Ranches Golf Club
- The Track, Meydan Golf Club
- Abu Dhabi Golf Club
- Sharjah Golf & Shooting Club
What you get:
- Two (2) complimentary golf rounds per month in the UAE
How to redeem:
- Select the Golf benefit
- Enter your eligible Emirates NBD Visa Flexi Credit Card details
- Complete online registration
- Book and enjoy your round of golf
Booking conditions:
- Reservations are mandatory and are available on a first come first served basis for up to 14 days in advance.
- Date and time of play are subject to availability and on first come first serve basis. Customer can choose to provide first option and second option at the time of the booking.
- Confirmed tee time of play may be +-1 hour of the preferred tee time.
- Complimentary golf is offered only to the cardholder, any guest accompanied will be charged the tee off charges.
- Booking can be done only online and cannot be done directly with the golf courses.
- A ‘no show’ fee will be charged if you do not show up at a booked game. Charges vary from course to course.
- A nominal processing fee of AED 30 is applicable per booking
Cancellation policy:
- Cancellation OR change prior to 4 clear days (which doesn't include date of play & date of cancellation) in advance will not incur any charges however any changes / cancellation later than 4 clear days (which doesn't include date of play & date of cancellation) will automatically add the booking to the customers eligible booking for the month
Golfing discounts worldwide:
- Primary and Supplementary Emirates NBD credit cards are eligible for the program.
- Reservations are mandatory and are available on a first come first served basis for up to 14 days in advance.
- Confirmation will be done only on making the full payment in advance.
- The service is offered by Thriwe, a 3rd party service provider of Emirates NBD and Thriwe Terms and Conditions will apply, which is available on https://emiratesnbdbenefits.Thriwe.com. We advise you to refer to this prior to any bookings.
- Cancellation and booking charges will apply according to the T&C of each individual golf course.
- Booking can be done only online and cannot be done directly with the golf courses.
- A nominal booking fees is applicable.
For any further questions about golfing benefits – click here
Visa Premium Concierge
The 24-hour concierge provides you with a personal service, taking care of all the details so you can simply take your seat and enjoy.
Servicing in English, Arabic, and French, concierge agents can help you with:
- Restaurant advice
- Booking tables, including those that are hard-to-get
- Travel arrangements: booking flights, hotels, car rentals, hotel transfers, tourist advice
- Shopping recommendations, sourcing a product
- Arranging a special gift, sending flowers
How to Redeem:
- Call the Visa Concierge service line on +971 4 361 1234
- When prompted select "Signature"
- Create your profile using your eligible Emirates NBD Visa Flexi Card (only required for first time registration)
- Make a request with the Visa Concierge Agent
- Enjoy your personalized experience!
For terms and conditions in your preferred language:
Careem Discounts
Save on everyday rides, food, and services.
What you get:
- 20% discount on two rides per month (cap of AED 30 per ride)
- 30% discount on two food or grocery orders per month (cap of AED 30 per order)
- 30% discount on two cleaning service bookings per month (cap of AED 30 per service)
How to redeem:
- Copy the promo code displayed
- Create a Careem account (new users only)
- Add your Emirates NBD Visa Flexi Credit Card as payment method
- Enter the promo code when booking
- Enjoy discounted services
Key condition:
- Promo code is not applicable on Hala rides
SupperClub Signature Premium Dining Membership
SupperClub Signature Premium Dining membership unlocks hundreds of exclusive offers up to 50% off the total bill including luxury brunches, premium buffets and exquisite afternoon tea experiences. Dine and bring along unlimited guests to enjoy unlimited offers at over 500+ venues. Just book your favorite offer, add as many guests as you would like and enjoy the discount automatically added to your bill. Enjoy a seamless and luxurious experience every single time
Enjoy premium dining discounts for 12 months.
What you get:
- Complimentary 12‑month membership
- Discounts of up to 50% on total bills
- Buy‑one‑get‑one and percentage‑based offers
- Valid at over 500 venues
- Unlimited guests per booking (venue‑specific limits may apply)
- New offers added monthly
How to redeem:
- Select the SupperClub benefit
- Receive a unique enrolment code
- Register using the code
- Book a participating venue online
- Visit the venue and mention your booking
- Discount is automatically applied at payment
Important conditions:
- The membership will be valid for 12 months from the date of activation.
- The voucher code provided is valid for single membership.
- SupperClub imposes no limitation on maximum guests to receive the discount. Some SupperClub partners may have limitations on maximum guests per booking to receive the discount which can be found in the individual offer T&C.
- The discount in the offers will be received only when a booking is placed online via SupperClub website provided link.
- If the offer is available for booking, the discount or special offer will be applied.
- SupperClub members do not need to be present. As long as the booking is made online as mentioned above, a SupperClub member may also book for guests alone.
- Some venues allow last-minute or on-the spot bookings and other venues require 24–72-hour advanced bookings
Entertainment Benefits
You can only select 1 out of 3 Entertainment benefits
6‑Month Anghami Plus Subscription
Enjoy six (6) months complimentary Anghami Plus music streaming subscription with the region's largest music streaming app. Discover, play and download from a library of millions of Arabic and International songs, make playlists for every minute of your day, and share them with everyone
What you get:
- Get unlimited downloads and play them without internet!
- Enjoy uninterrupted ad-free music
- Skip all you want
- Sing along with the right lyrics
- Listen to music on any device: mobile phone, speaker, gaming console, car system or desktop
How to redeem:
- Click the "Redeem" button
- Register a new Anghami account or login with your existing account
- Enter your eligible Emirates NBD Visa Flexi Card details
- Enjoy 6 months free of Anghami Plus!
Important conditions:
- The activation link can only be used in the United Arab Emirates (UAE) and cannot be exchanged for cash, reimbursed, or resold
- To activate, the user will have to click on the link and follow the steps
- The activation link can be used to create an Anghami account or to credit an existing account on anghami
- The Activation link must be accessed within 3 months from issuing the codes otherwise it will expire
- Following the 6 month free period the registered Visa Flexi card will be charged USD 5 monthly unless the subscription is cancelled before the end of the 6 month free period
- The subscription can be canceled at any time: anghami
- The use of Anghami service is subject to all terms and conditions of Anghami available on anghami. These terms and conditions must be accepted to be able to activate the Activation code and benefit from the service
- The card containing the Code shall be solely used for the purpose it was intended for and no balance will be reimbursed
For any further questions about Anghami benefits – click here
VOX Cinemas – Theatre by Rhodes & 4DX
Enjoy premium cinema experiences at discounted prices.
Offers available:
- Theatre by Rhodes: Two tickets for AED 200 plus 20% off on food and beverages
- 4DX Experience: Two tickets for AED 100 with immersive motion effects
How to redeem:
- Click the “Redeem” button
- Choose your movie session
- Log in as a VOX member
- Select seats and pay using your Emirates NBD Visa Flexi Credit Card
- Enjoy your movie experience
Key conditions:
- Offer valid for UAE issues Emirates NBD Visa Flexi Card.
- Offer is only valid for online purchases through: https://uae.voxcinemas.com/ticket-offer/flexi-visa
- Offer cannot be redeemed if you check out as a guest.
- For Theatre by Rhodes, cardholders must purchase two (2) tickets per transaction to benefit from the discounted price. Offer is valid once per month.
- For the 4DX discounted tickets, cardholders can book up to four (4) tickets per month for the 4DX experience with a minimum of two (2) tickets per transaction.
- The 20% discount on food & beverage applies only on the Theatre by Rhodes menu.
- Offer is valid at all VOX UAE venues where Theatre by Rhodes and 4DX screens are available.
- Tickets cannot be carried over and must be used within the current month.
- This offer is not valid in conjunction with any special promotion, private screening or premiere at VOX Cinemas.
- Tickets purchased on the date are non-refundable and non-transferable.
- Visa reserves the right to withdraw this offer at any time and without notice
For any further questions about cinema benefits – click here
Complimentary 3‑Month Starzplay Subscription
Enjoy premium entertainment or sports streaming.
What you get:
- Three (3) months of Starzplay
- Choice of Entertainment or Sports package
How to redeem:
- Select your preferred package
- Create or log in to your account
- Enter Visa card details to redeem
- Subscription activates successfully
Important conditions:
- After the free period, subscription auto‑renews at standard price
- Cancellation is required to avoid charges
For terms and conditions – click here
Things to keep in mind when getting this card
When applying for this card, make sure to keep the below points in mind to avoid any issues with your benefits:
- Benefits are available only after selecting and activating the benefits
- Only the selected benefits apply to your card
- Monthly spend conditions may apply as per the card terms
- Benefits are subject to availability and third‑party provider conditions
UAE
