Convenient banking via our ITMs

Use our wide network of ITMs to conduct transactions and access services quickly and safely

Audio and video banking, extended service hours

ITM is the short name for Interactive Teller Machine, which is a video-based interactive technology which allows customers to conduct transactions and banking services driven by a centrally based teller, in a highly engaging real time video and audio interaction.

Use out network of ITMs and spend lesser time in branch and more time doing the things you enjoy.


Operating hours:

Our ITMs are open from 8:00 am to 9:00 pm (Monday to Friday), 1:30 pm to 7:30 pm (Saturday and public holidays).

At our ITMs, you can:

  • Request a cheque book (individual customers only)
  • Deposit Emirates NBD and other UAE bank cheques (up to 25 leaves)
  • Cash Emirates NBD cheques (including coins)
  • Withdrawal cash from Emirates NBD accounts (including coins)
  • Deposit cash to Emirates NBD accounts
  • Make inquiries on your accounts, loans and cards


  • Extended service hours with live teller assistance
  • Perform all transactions with your Emirates ID if you don’t have your Emirates NBD debit card
  • Face-to-face transactions to address concerns and questions immediately
  • Enhanced ATM and Cash Deposit Machine (CDM) experience
  • Financial transactions up to AED 100,000


The maximum amount for any transaction via one of our ITMs is AED 100,000.

You’ll need to present a valid Emirates ID to perform any transaction via an Emirates NBD ITM.