Earning Etihad Guest Miles

Convert your everyday spends to valuable Etihad Guest Miles

Earning Etihad Guest Miles on your credit card spends

You can earn Etihad Guest Miles on your everyday spends by using the Emirates NBD Etihad Guest Elevate or Emirates NBD Etihad Guest Inspire credit cards. Miles can be redeemed for flights with Etihad and other partner airlines, Etihad flight upgrades, hotel accommodation, excursions and shopping.

You earn Miles every time you make a retail purchase or payment using your credit card. The number of Miles you earn differs based on the type of transaction and the card you’re using.

Miles earned per AED 10 spent:

Type of spend	Etihad Guest Elevate	Etihad Guest Inspire
Etihad Airways, dining and hotel	10	7
Domestic and International spends	6* (Capped at AED 100,000 Spend or 60,000 Miles per billing cycle)	4 (Capped at AED 50,000 Spend or 20,000 Miles per billing cycle)
Other eligible spends	6 (Capped at 1,500 miles per billing cycle)	4 (Capped at 750 miles per billing cycle)
Etihad Tier Miles	+2.5 and +50% more miles with the Express program (Capped at 50,000 Tier miles per calendar year)	+2.5 (Capped at 20,000 Tier points per calendar year)
Etihad Discount	10% cashback on Etihad Airways on minimum spend of AED 1,000	10% cashback on Etihad Airways on minimum spend of AED 1,000

Domestic spends include eligible spends on grocery and supermarkets, fast food restaurants, insurance, car dealership, petroleum, transit, government services, utility payments, real estate, education and telecommunication payment.

International spends include eligible spends on merchants located in the European Union and the United Kingdom.

* These do not include Non-EU spends.

Transfer of Miles to Etihad Guest Account and redemption

All the Miles you earn on your card will be automatically transferred to your Etihad Guest account every statement cycle. This account is opened for you at the time you subscribe for the card.

The redemption of the Miles is available only through the Etihad Guest Programme and it is governed by the requirements and terms and conditions of the Etihad Guest Programme.

For more information about this and fast-tracking to higher tiers, read the Etihad Guest terms and conditions.

FAQs

How long will my Etihad Guest Miles be valid for?

This is subject to Etihad Guest terms and conditions.

How long does it take for my miles to reflect in my Etihad Guest account?

All regular Miles and Express Miles earned in a statement cycle on the card account will be transferred to your Etihad Guest account within 5 days after the statement date.

Do all transactions on my credit card earn Miles?

Only retail spends earn you Miles. Loans on your card, cash advances, bank fees and charges, balance transfers etc. don’t earn Miles. Click here to learn more about eligible transactions.

Who do I contact if I have any issues with my Etihad Miles?

For any issues with your Etihad Miles, please contact the Etihad service center at +917 600 55 5666.

Since my spend is calculated in USD, what conversion rate is used?

We use a fixed conversion rate of USD1 = AED3.672. This rate can change at any time.

What happens to the Miles earned on my supplementary credit card?

Any Miles earned on your supplementary credit card will be transferred to the Etihad Guest account linked to the primary credit card.

Will I lose the rewards I have earned if my card is replaced?

No, your rewards will be transferred to your new Emirates NBD card.