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Visit our dedicated support center for answers to all your banking-related questions.
Our various FX products and services help you conduct your international transactions easily.
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Our wealth solutions help you manage your financial future better and achieve your financial goals.
Know more about our Wealth servicesLife is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Access to over 11,000 stocks and ETFs in Global and UAE markets
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Everyday banking is a lot easier with our digital banking platforms and services.
Discover more about banking with usWe have over 200 branches and 900 ATMs and CDMs across the UAE and overseas.
Learn more about our services and get the most out of your banking relationship with us.
Visit our dedicated support center for answers to all your banking-related questions.
Introducing Signature, a programme of distinction reserved for the upper crust of Emirates NBD
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Everyday banking is a lot easier with our digital banking platforms and services.
Learn more about our services and get the most out of your banking relationship with us.
We welcome you to a bespoke banking experience tailored to suit your private banking & wealth management needs, should you, your family, or your business have USD 5 Million (or currency equivalent) and above as Assets Under Management with us.
Start your banking journey with the leading bank in the region.
Find a suitable account and applyDiscover the benefits of being our customer by browsing through our banking packages.
Learn more about banking packagesLearn all about how to use your account's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
All our cards offer you an exciting range of rewards and benefits.
Find a suitable card and applyGet the most out of your credit card by exploring its different benefits.
Learn all about how to use your card's features and benefits to the fullest.
Visit our dedicated support center for answers to all your banking-related questions.
Here's how to make the most out of your loan with us.
Visit our dedicated support center for answers to all your banking-related questions.
Our various FX products and services help you conduct your international transactions easily.
Our wide range of transfer options make it easier for you to send money locally and internationally.
Learn all about how you can seamless use our services to transfer money.
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Know more about our Wealth servicesLife is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Access to over 11,000 stocks and ETFs in Global and UAE markets
Visit our dedicated support center for answers to all your banking-related questions.
Everyday banking is a lot easier with our digital banking platforms and services.
Discover more about banking with usWe have over 200 branches and 900 ATMs and CDMs across the UAE and overseas.
Learn more about our services and get the most out of your banking relationship with us.
Visit our dedicated support center for answers to all your banking-related questions.
Start your Priority Banking journey and live your success
Introducing Signature, a programme of distinction reserved for the upper crust of Emirates NBD
Our wealth solutions help you manage your financial future better and achieve your financial goals.
Life is uncertain but you can be prepared to face adversity with our wide range of insurance plans.
Everyday banking is a lot easier with our digital banking platforms and services.
Learn more about our services and get the most out of your banking relationship with us.
We welcome you to a bespoke banking experience tailored to suit your private banking & wealth management needs, should you, your family, or your business have USD 5 Million (or currency equivalent) and above as Assets Under Management with us.
Dubai, UAE, 23 May 2021: Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Turkey) region, was voted by consumers to win the award for the Most Recommended Retail Bank in the UAE in the Middle East at The Asian Banker's 2020 BankQualityTM Awards.
As part of its 2020 BankQualityTM Consumer Survey on Retail Banks, The Asian Banker gathered feedback from 3,000 consumers in the UAE, Saudi Arabia and Egypt on satisfaction with their retail banks. The survey assessed consumer perception, attitude and loyalty to financial institutions based on experience with service, channels, products and COVID-19 support initiatives. The findings were derived as a BankQuality Score for The Asian Banker's evaluation of the Best Retail Finance Institutions in the region.
Emirates NBD scored high in different areas such as mobile banking, personal loan, and remittances. The bank was commended for its leadership in innovation, digitisation, and customer experience, particularly through the challenging year of the pandemic when banks faced pressure to accelerate delivery of digital services.
Commenting on the win, Marwan Hadi, Executive Vice President and Head of Retail Banking, UAE at Emirates NBD, said: “We are honoured to be recognised by The Asian Banker as the national and regional champion in retail banking. An award based on positive consumer feedback is the most rewarding endorsement and we are grateful to all our customers for their support in helping us achieve these distinctions. We are delighted to see how much consumers value meaningful banking experiences and this is a true testament to our customer-first philosophy and continued commitment to advancing digital banking innovation.”
Emirates NBD was an early mover in banking digitisation and innovation, investing AED 1 billion to digitise customer interactions and processes. The bank’s robust digital infrastructure has enabled it to offer seamless banking services to customers despite COVID-19 related restrictions.
The Asian Banker Awards is considered one of the most prestigious and transparent award programmes for consumer financial services. BankQualityTM is a premier consumer rating and survey site designed and powered by The Asian Banker. It enables customers and users to rate and comment on their banking experiences. The platform aims to help bridge gaps between consumers and their main banks, benchmark banks’ customer service quality and performance across regions and markets, and motivate banks to provide better services to meet customer needs.
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