Emirates NBD becomes the world’s first bank awarded WiredScore Platinum and SmartScore Platinum for digital connectivity and smart technology

2 Min | 04 December 2025

Emirates NBD Group Head Office and Emirates NBD KSA New Head Office achieve the highest global Platinum certifications, aligning with national visions of technology-enabled, sustainable cities

Dubai, UAE, 4 December 2025: Emirates NBD, a leading banking group in the Middle East, North Africa and Türkiye (MENAT) region, has announced the achievement as the first financial institution in the world to be successfully awarded both WiredScore Platinum and SmartScore Platinum certifications in digital connectivity and smart technology.

This recognition highlights the bank’s commitment to digital connectivity and smart building technology across its portfolio of physical assets including the new Emirates NBD Group Head Office in Dubai and the KSA New Head Office in Riyadh ensuring it advances the smart city ambitions in line with UAE Vision 2030 and Saudi Vision 2030.

WiredScore certification guarantees a building’s digital connectivity meets the highest standards, ensuring fast, reliable internet and future-ready infrastructure, while the SmartScore certification focuses on innovative, sustainable features that improve occupier experience and operational efficiency.

By obtaining these certifications, Emirates NBD reaffirms its position as a data-first, digital focussed banking institution with reliable, high-performance connectivity, future-readiness and scalability. Moreover, as a Platinum certified organisation, the bank offers an enhanced work environment for employees via world-class technologically advanced, smart buildings.

Eman Abdulrazzaq, Group Chief Operating Officer at Emirates NBD, said: “We are pleased to announce Emirates NBD has further reinforced its future-readiness with the WiredScore and SmartScore Platinum certifications. Through these certifications, we have further advanced in our enterprise-wide transformation efforts to enhance customer experience, operational excellence, sustainability and workforce efficiency in line with the smart city development objectives of the UAE and Saudi Arabia. The SmartScore certification aligns with the broader human development goals of the UAE and Saudi Arabia. Emirates NBD is deeply committed to nurturing the next generation of citizens in these countries by leveraging our extensive resources, strengthening the UAE’s future roadmap and Saudi Arabia’s Vision 2030.”

William Newton, CEO of WiredScore, said: “This double achievement from Emirates NBD is a masterclass in how to deliver buildings which are ready to meet the needs of occupiers now and into the future. We are proud to be working with such a visionary client in partnership to delivering smarter and better-connected buildings that set a benchmark for the wider industry.”

WiredScore's scorecards have taken proven learnings from over 1 billion sq. ft. of real estate that has been certified to represent truly global best-in-class standards. By acquiring both WiredScore and SmartScore Platinum Certifications, Emirates NBD empowers its customers and staff with digital-forward, future-ready buildings, branches and facilities.

WiredScore is the globally recognised standardisation body making the world’s buildings smarter and better connected through certification and education.

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