Change Your Credit Card Billing Cycle Request

Before you start

  • You can change your billing cycle date twice in 6 months. To know more about changing your billing cycle, please click here.
  • You’ll be asked security questions so we can make sure that it’s you. Be prepared with your credit card number and registered mobile number.
  • Once you submit, you will receive an SMS with your request details on your registered mobile number and your request will be processed within 3 to 4 working days.
  • Your new billing cycle will take effect after the current due date has passed.

Quick Answers

Depending on your credit card type, you have the option to set your billing cycle to certain days of the month. Please click here, to know your billing cycle options.

You can track your previous request by calling us on +971 600 54 0000 and when prompted, say ‘follow up on my request’.

Type of card Available Statement Date
Staff / Staff Skywards / Old Diners card
(BIN 364222 & 361558)
1st
Silver / gold / DIC / Titanium / Platinum / Visa Flexi / Man United / Infinite / Go4it Gold & Platinum / New Diners
(BIN "362800")
2nd, 5th, 10th, 12th, 16th, 20th, 25th, 28th, 30th, 31st
Corporate 3rd, 6th
U by Emaar 3rd, 16th, 27th
Lulu Titanium / Lulu Platinum 9th
Marriot Bonvoy World MasterCard 10th,15th, 25th
Dnata World & Platinum / Skywards Signature & Infinite / Skywards Business 10th, 25th
Etihad Guest Visa Inspire 
Etihad Guest Visa Elevate
2nd, 6th, 10th, 12th, 15th, 20th, 25th

Depending on your credit card type, you have the option to set your billing cycle to certain days of the month. Please click here, to know your billing cycle options.

You can track your previous request by calling us on +971 600 54 0000 and when prompted, say ‘follow up on my request’.

Type of card Available Statement Date
Staff / Staff Skywards / Old Diners card
(BIN 364222 & 361558)
1st
Silver / gold / DIC / Titanium / Platinum / Visa Flexi / Man United / Infinite / Go4it Gold & Platinum / New Diners
(BIN "362800")
2nd, 5th, 10th, 12th, 16th, 20th, 25th, 28th, 30th, 31st
Corporate 3rd, 6th
U by Emaar 3rd, 16th, 27th
Lulu Titanium / Lulu Platinum 9th
Marriot Bonvoy World MasterCard 10th,15th, 25th
Dnata World & Platinum / Skywards Signature & Infinite / Skywards Business 10th, 25th
Etihad Guest Visa Inspire 
Etihad Guest Visa Elevate
2nd, 6th, 10th, 12th, 15th, 20th, 25th