Request details

Let’s verify your details

We need these details below to send you a one-time password (OTP) so we can verify you.

Please click here to look up your account number

Please click here to know how to update your registered mobile number

Quick Answers

Please ensure you’re using a mobile number registered with us. If you still don’t receive the OTP SMS and OTP Email, call us on +971 600 54 0000 and when prompted, say ‘Authentication Code not received’.

It’s generally safe to share your account number with trusted people and with the bank. Always avoid sharing any of your bank details with people you don’t know or can’t trust. Rest assured the bank does not share this information with anyone. Read more here.