Credit Card Evaluation | Emirates NBD

RBS interaction Credit Cards

Credit Card Evaluation

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Credit Card Evaluation

1. Based on your recent experience on website lead for Credit Cards, have you been contacted by Emirates NBD Sales Agent?

Yes No

1a. Have you been contacted within 48 hours of submitting the request?

Yes No

1b. Please specify the duration.

2. How satisfied are you with the overall experience, with Emirates NBD Sales Agent?

(Please rate on a scale from 1 - 5, where 1 means 'Not at all satisfied' and 5 means 'Extremely satisfied')

1 2 3 4 5

2a. What is the reason for giving a low score?

Took long time to respond Staff was not knowledgeable Lack of staff professionalism Lack of responsiveness / support from staff Unfriendly behavior of staff Others

2b. Others (please specify)

Campaign ID:

Treatment ID:

Lead Number:

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