Unravel is an independent travel booking platform made available for your convenience. Your use (including any bookings) will be subject to Unravel’s own terms and conditions, including those relating to confidentiality, data privacy and security. Emirates NBD Bank (P.J.S.C.) does not operate or control Unravel and, accordingly, shall not be responsible or liable for any loss, damage or other consequence arising directly or indirectly from your access to or use of Unravel, including any information you provide, any transaction you make, the availability or performance of any products or services offered on Unravel, or any technical issues (including viruses, interruptions, or system failures) associated with Unravel.

Third party service notice: This service is provided by an independent third-party provider.
Emirates NBD’s role is limited to facilitating access to Unravel, and Emirates NBD does not provide, operate, control, or endorse the travel products, content, offers or services made available on Unravel. Accordingly, Emirates NBD shall not be responsible or liable for any loss, damage or other consequence arising directly or indirectly from your access to or use of Unravel, including any information you provide, any inaccuracies or errors in content (including data or images), any transaction conducted, the availability or performance of any products or services, or the accuracy, completeness or reliability of any content, offers or information provided by the third-party provider.

Customer guidance / support: Please review all booking details carefully before confirming. For any questions, changes, cancellations, refunds, complaints, or issues relating to Unravel content or offers, please contact Unravel directly.