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Get the Emirates NBD Mobile App
Open your account instantly.
Scan this QR code to start
OR
Apply online
Use UAE Pass to submit your application faster.
You must be more than 18 years old and have:
An active UAE mobile number
An Emirates ID
Your passport
Proof of income
A minimum salary of AED 5,000
FREQUENTLY ASKED QUESTIONS SMARTPASS
How can I start using Smart Pass?
To start using Smart Pass, you need to activate Smart Pass on your mobile device. For activation, log in your Emirates NBD Mobile Banking App. You will see a message related to Smart Pass activation on the top of your screen. Tap on that message and follow the instructions on the screen to use Smart Pass.
Furthermore, please ensure that "Date & Time" settings on your mobile phone are selected to "Automatic" while activating Smart Pass.
Other Questions
Is there any fee for using Smart Pass?
Can I use Smart Pass and SMS Authentication Code together?
I forgot/locked my Smart Pass PIN. How can I reset it?
How can I change my Smart Pass PIN?
What should I do if I my device is lost or stolen?
I will start using a different mobile device. How can I use Smart Pass on my new device?
Can I use Smart Pass on multiple devices?
What is the difference between Smart Pass PIN and Smart Pass TOKEN?
If my Mobile / Online ID is blocked, will the Smart Pass service get de-activated?
Do I need to use Smart Pass Pin/ Token to authorize my debit/ credit card transactions online?
The Smart pass token is not getting generated, what do I do?
Can I use Smart Pass if I have touch ID/ face ID enabled on my mobile phone?
How do I generate a Smart Pass token?
Can I generate Smart Pass Token when I don't have data on my mobile?
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