Ways of Banking

Phone Banking

Phone Banking is a 24-hour Telephone banking Service, which can be accessed globally.

Features

Phone Banking gives you the flexibility to gain access to various services of "your" bank at a press of a button. Call the number 600 54 0000 for this service that includes:

  • Account Enquiry
  • Credit Card details
  • Utility bills/ Credit Card Payment
  • Transfer funds
  • Service Requests - Statement
  • Loan Details
  • Change PIN

Benefits

  • 24x7 access free of charge
  • Assign reference ID for multiple accounts, Credit Cards & Utility bills.
  • Register your mobile phone number with Phone Banking once and your Phone Banking ID will be recognized immediately whenever you call from your number.
  • Options of interactive Voice Response System (IVR) or assistance of Customer Service Representative
  • Language of your choice: Arabic, English, Hindi/Urdu

Eligibility

All types of transaction account holders.

Terms and conditions

How to access

Simply call 600 54 0000 and follow the instructions. A one-time registration of your mobile phone even recognizes you every time you call, giving you simplified access to Phone Banking.