Internet Banking Security
Security Tips
The internet has become widely accepted by our customers for banking online at their own convenience at any time of the day.
While we have taken all possible measures to ensure security and confidentiality of our online banking systems, you play an important role in protecting your personal information and Passwords. You have to protect your information at all times be it over the internet or during your normal banking activities by simply following these tips:
Protect your Password and Personal Information:
- Do not use passwords that are easy to guess, e.g. your name, your date of birth, your telephone number(s), etc
- Use a combination of upper and lower case letters as well as numbers
- Do not use share your password with anyone and do not use the same password for other websites
- Change your password frequently and never write it down
- Always log into Internet Banking via our sites at the following addresses: www.me.ae or www.emiratesbank.ae, and not through other links
- Avoid logging into Internet Banking from Internet Caf��s, Libraries or public sites
- Always close the window once you have logged out of your Internet Banking session
Important: No one at Emirates Bank will ever ask you for your internet banking password. If someone does ask you for it, they do not represent the Bank and you should not under any circumstance provide this information.
Protect your Computer and Internet session:
- Never share your computer
- Use a password on your PC to prevent unauthorized access to your information
- Be wary of opening email messages from untrustworthy sources, especially if they contain attachments
- Do not reply to emails that request your personal information. They may appear to come from a trusted friend or business, but they are designed to trick you in disclosing sensitive personal information.
- Use personal firewalls and anti-virus software
- Avoid downloading software such as screen savers, desktop themes, games, and other executable type programs from websites that are obscure or unidentifiable. These programs may contain Trojan viruses that would enable hackers to monitor or take over your PC
- Disable all unnecessary services running on your computer
- Always verify that the site is the genuine emirates bank site
- Do not leave your internet banking session unattended at any time
- Before you start your internet banking session, ensure that all other internet sessions are closed. If your internet banking session is open we recommend that you do not open other internet browsers at the same time.
Please contact our Customer Service Helpdesk on +9714 3160316 in case you receive fraudulent emails or require any assistance using our Internet Banking service.
