The Emirates NBD Platinum Credit Card
Features & Benefits
Plus Points
Earn the best rewards for all your domestic and international retail spends on your Emirates NBD DIC Credit Card with Plus Points.* For every AED 100 retail spend on your card, you will earn 2 Plus Points. You can redeem your Plus Points for Gift Vouchers from popular merchants, Frequent Flyer Miles of leading airlines, annual membership fee waivers or Cash Back.
For more information or to redeem your Plus Points, please call +971 (0) 4 316 0404 or visit Plus Points
* Customers who are under a special pricing programme will not be eligible for Plus Points. For latest Plus Points Terms & Conditions, visit Plus Points
Lifestyle Benefits
Airport transfers
- Complimentary Airport transfers in the UAE up to four times a year
- Complimentary Airport transfers in Mumbai, Delhi, Chennai, Kolkata and Bangalore up to four times a year within city limits
Documentation services*
- Submissions of visit visas at the Dubai and Abu Dhabi airports - complimentary six times a year
Car maintenance and services*
- Complimentary pickup and delivery in Dubai and Abu Dhabi:
- Car servicing - four times a year
- Car registration - once a year
- Issuing of international driving license - once a year
Courier Services
- Complimentary local courier services (within UAE) up to two times a month
- Discounted rates for services to India, Pakistan, Sri Lanka, Bangladesh and GCC countries
- Enjoy 35% Discount on Green Fee rack rates inclusive of the following:
- Shared golf cart, stocked with bottled waters; towels, tees, pencil and scorecard
- Access to practice facilities prior to play, complimentary Callaway range balls
- 10% off all food & beverage at The Big Easy Restaurant.
- 10% off all Player Development Sessions at the Butch Harmon School of Golf - the first such facility outside the US offering a bespoke coaching structure for both professionals and amateurs who are looking to improve their games. To tee- time reservations, please call +971 (0) 4 425 1010 or email reservations@elsclubdubai.com
Financial benefits
- Standing Instruction to debit your Emirates NBD Savings or Current account
- Online payment if you are an Emirates NBD Savings/Current account holder
- Cash payment through Emirates NBD branches, Cash Deposit Machines in Emirates NBD Branches and through Al Ansari Exchange and UAE Exchange branches
- Cheque payments to Emirates NBD Card Payments Division, P.O.Box 31813, Dubai, UAE.
- Loss of life
- Permanent total disability
- Critical illness
- It's Simple - no forms, no faxes; just a phone call, after you have made your purchase on your Emirates NBD Credit Card
- It's Flexible - choose your preferred instalment term - 3, 6, 12, 24 and 36 months
- It's Economical - low monthly interest rate
- Emergency medical evacuation up to US$500,000
- Accidental death up to US$275,000
- Permanent total disability up to US$275,000
- Flight delay cover of USD 75 per hour for a delay of 12 hours or beyond
- Missed departure/ cancellation up to US$5,000 in excess of 12 hours
- Lost/ stolen baggage up to US$3,000 - up to US$1,500 per Bag and up to US$300 per item
- Delayed baggage cover of US$120 per hour beyond 6 hours and up to a maximum of 12 hours
Visa Benefits
MasterCard Benefits
Airport lounge access
Your Emirates NBD Business Credit Card entitles you to complimentary access* to the lounges at Dubai International Airport and Abu Dhabi International Airport.
Dubai - the Dubai International Hotel First Class Lounge is located in Terminal 1 between Gates 12 and 14 on Departure Level 1
Abu Dhabi - the Airport Hotel lounge is located in Terminal 1 next to Departure Immigration Hall in the Transit area
To avail the complimentary lounge access, simply present your Emirates NBD Platinum Credit Card at the lounge entrance.
* Each accompanying guest will be charged AED 75 and AED 85 at the lounges at Dubai and Abu Dhabi respectively
Concierge Desk
As an Emirates NBD Platinum Credit Card holder, you are automatically enrolled into our dedicated Concierge Service. Put your mind at ease and let the Concierge team take care of time consuming errands for you anywhere in the UAE. Enjoy the luxury of a team of experts providing a comprehensive array of complimentary services, including:
These services are available only if payment is made using your Emirates NBD Platinum Credit Card. Call +971 (0) 4 336 2273 between 8.30 AM - 5.30 PM Saturday through Thursday to avail of these services*.
For usage over and above the complimentary offer, a fee will be applicable.
*All bookings to be made 2 working days in advance
Golf Privileges
Complimentary golf at Towerlinks, RAK*
Enjoy complimentary rounds of golf at Tower Links Golf Course in Ras-Al-Khaimah throughout the year, together with a host of other privileges. To book your tee-off time, please email your name, card number, mobile number and preferred dates** to thinklin@emirates.net.ae OR SMS "GOLF" to +971 (0) 55 617 6283. You will receive a confirmation within 2 business days.
**Bookings should be made at least 7 days in advance
Exclusive benefits at The Els Club, Dubai
The Els Club which is situated in Dubai Sports City, is the first golf course in the Middle East designed by US Open and Open Champion, Ernie Els.
Complimentary Valet Parking Service
Enjoy upto 4 complimentary Valet Parking services of 1 hour* each through VALTRANS at Mall of the Emirates, Deira City Centre and Wafi Mall. Simply present your Emirates NBD Platinum Credit Card at the Valet Service location.
*Every additional Valet Service per hour will be charged at AED 25.
Discounts on air tickets and holiday packages
Get 5% discount on air tickets and up to 10% discount on holiday packages through the Emirates NBD Travel Desk. Call 04 404 5979 to book your tickets and holiday packages.
Buy One Get One Free Movie ticket
Get one VIP movie ticket free when you purchase one VIP ticket at the Grand Metroplex, Sheikh Zayed Road, Dubai. To enjoy this offer, please use your card to purchase the ticket.
Interest-Free Days
Your Emirates NBD Platinum Credit Card gives you a maximum of 55 interest-free days, provided you continue to pay your outstanding balance in full, by the due date.
Flexible payment options
Your Emirates NBD Platinum Credit Card gives you the flexibility to pay as little as 5% of the outstanding balance each month, and carry forward the balance to the next statement. You can choose to pay 5%, 10%, 25%, 50% or 100% of your card outstanding balance every month.
Choose from the following convenient options to make your card payments:
For more information, please call 600 54 0000
Instant Cash
Enjoy instant access to up to 50% of your credit limit as cash with your Emirates NBD Credit Card at over 810,000 ATMs worldwide or over the counter at any bank branch around the world that displays the VISA or MasterCard symbols. A Cash Advance Fee (or foreign currency equivalent, where applicable), whichever is higher, will be charged.
Credit Shield
With Credit Shield, you can enjoy the spending power of your card with the assurance that, in the event of any personal mishaps, your outstanding credit card balance will not pose another problem for you or your family. Enjoy two months complimentary cover and pay a nominal rate on the outstanding balances on your credit card thereafter. Credit Shield covers the following:
You are automatically enrolled into Credit Shield. If, at any time, you wish to cancel Credit Shield, please call +971 (0) 4 222 2772.
For more details, please refer to the Terms & Conditions booklet.
The Emirates NBD Instalment Plan
With the Emirates NBD Instalment Plan you can buy now and pay conveniently in monthly instalments at a low monthly interest rate, making it easier for you to manage those large, unexpected expenses.
To convert your purchases to the Instalment Plan, just call us on 600 54 0000 within 50 days of making your purchase and choose a plan that best suits your needs.
Utility bill payments (AED Cards only)
Use your Emirates NBD Platinum Credit Card to conveniently pay your Etisalat, DEWA and Empost (Emirates Post) bills online.
FREE Travel Insurance
Your Emirates NBD Platinum Credit Card saves you the time and expense of organising travel and medical insurance separately when you travel. This complimentary insurance covers all trips of up to 60 days per trip and provides comprehensive protection:
Travel Accident insurance
Travel Inconvenience Insurance
For further assistance or to submit a claim, please call 04 222 277
Emergency medical and legal referral service
Your Card entitles you to emergency medical and legal assistance anywhere in the world, through International SOS. You also have 24-hour enquiry services, travel information and other services - from interpreters to technicians.
For medical and legal referral services call the 24-hour alarm centre on
+44 (0) 20 8762 8146.
Emergency cash and card replacement
In case of an emergency, you can get up to $5,000 as an emergency cash advance anywhere in the world. You can also request an emergency card replacement, should you lose your card while travelling.
Simply call our 24-hour alarm centre on +44 (0) 20 8762 8146.
Purchase protection
If any item purchased on your card is stolen, destroyed or damaged, by fire or accident, within 90 days from the date of purchase, you are covered up to US$5,000 per incident (per item limit of US$1,500 and a maximum of US$20,000 in any one year). All you need to do is submit your claim within 45 days of the incident, along with proof of purchase. The item will then either be replaced or repaired. Alternatively, the cost of the item will be reimbursed.
For further information, or to submit your claim, please call 800 0441 3487.
Extended Warranty
Purchase household appliances on your card and enjoy complimentary extended warranty for 12 months up to a maximum of 24 months from the date of the purchase, beyond the manufacturer / retailer warranty offered up to US$ 5,000 per incident (per item limit of US$ 1,500 and a maximum of US$ 20,000 in any one year).
For further information, please call 800 0441 3487.
Privileges and Offers
Your card brings you an unprecedented and diverse range of luxurious privileges, beautiful gifts, generous savings and remarkable opportunities. The Visa Platinum Privileges are available worldwide.
For more information please call 800 0441 3487
Marhaba Lounge Access
Your Emirates NBD MasterCard Platinum Credit Card entitles you to complimentary access to the Marhaba Lounge at Dubai International Airport. At Terminal 3, the Marhaba Lounge is located at the east end of Level 4 on the north side of the concourse, close to gate 230. The entrance to the Marhaba Lounge is via a dedicated elevator from Level 3 departures. At Terminal 1, the Marhaba Lounge is located at the eastern end on the departure level, between Gates 23 and 25.
To enjoy lounge access, please present your Emirates NBD MasterCard Platinum Credit Card at the lounge entrance.
* Limited period Offer
Purchase Protection
If any item purchased on your card is stolen, destroyed or damaged, by fire or accident, within 90 days from the date of purchase, you are covered up to US$3,000 per incident (maximum of US$20,000 in any one year). All you need to do is submit your claim along with proof of purchase. The item will then either be replaced or repaired. Alternatively, the cost of the item will be reimbursed.
For further information, please call +971 (0) 4 214 3929.
Extended Warranty
Purchase household appliances on your Emirates NBD MasterCard Platinum Credit Card and enjoy a complimentary extended warranty period of 12 months beyond the manufacturer/ retailer warranty. This cover is available up to a maximum of 36 months from the date of purchase, to a value of up to US$500 per incident (maximum of US$2,000 in any one year).
For further information, please call +971 (0) 4 214 3929.
Privileges and special offers
Enjoy a stunning range of global and regional offers and services exclusively selected for you. Choose from a host of unique offers and exceptional experiences to suit your lifestyle, including shopping, dining, hotels, travel and much more.
For further information, please visit www.mastercard.ae
