Email Security

Use your email safely by keeping in mind the following:

• Minimise the use of attachments.
  • Copy and paste text as often as possible.
• Question unsolicited documents
  • Unsolicited bulk mail and commercial email can put you and your organisation at risk. Questioning it means not opening it, not passing it on, and notifying your system administrator immediately.
• Never respond to spam email
  • For a spammer, one "hit" among thousands of mailings is enough to justify the practice. Instead, if you want a product that is advertised in a spam email, go to a Web site that also carries the product, inquire there, and tell them you do not approve of spam methods and will not patronize a company that uses spammers.
• Never respond to the spam email's instructions to reply with the word "remove"
  • This is just a trick to get you to react to the email -- it alerts the sender that a human is at your address, which greatly increases its value. If you reply, your address is placed on more lists and you receive more spam.
• Never sign up with sites that promise to remove your name from spam lists
  • These sites are of two kinds: genuine AND spam address collectors. The first kind is ignored (or exploited) by spammers, and the second is owned by them. In both cases your address is recorded and valued more highly because you have just identified it as read by a human.
• Keep your virus protection up-to-date
• Question executable programs received via email
  • This is a common means for passing on viruses. Do not open them, do not pass them on, and notify your system administrator if you receive them.
• Disable macros on your machine
  • To do this, you will need to open the application. On Word 2000, select Tools, then select Macros, then select Security, and then checked High: Only signed macros from trusted sources will be allowed to run. Unsigned macros are automatically disabled
• Make sure that file extensions are viewable
  • This will alert you to files of the following types: .exe, .vbs, and .shs. To view file extensions in Windows select the Start menu, then select Settings, then select Control Panel, then select Folder Options, then select View, then UNCHECK the command that reads Hide File Extensions for Known file Types.
• Notify the person you received an infected file from
  • This helps them correct the problem within their system before passing the virus on to other users.
• Monitor your transactions.
  • Review your order confirmations, credit card, and bank statements as soon as you receive them to make sure that you are being charged only for transactions you made. Immediately report any irregularities.
• Don't reply to any e-mail that requests your personal information.
  • Be very suspicious of any business or person who asks for your password, PIN (Personal Identification Number), or other highly sensitive information.
• If you experience anything that arouses your suspicions, please intimate our call center representative on +971 4 3160316