Platinum Credit Cards

Relax ether before boarding or shortly after disembarking. Access over 55 international airport lounges for free from April 1st 2012, irrespective of your airline or travel class. Simply present your Emirates NBD Platinum Credit Card at the Lounge reception for immediate entrance. Listed below are the available international airport lounges.

¹Children below 5 years of age shall be allowed to enter the Lounge (with an accompanying credit cardholder)
²Access is granted on presenting the original colour copy of the Lounge Access Coupon.

*Access to these lounges is through a Lounge Access Coupon. Please note that entry into these Lounges will not be allowed without a COLORED COPY of this voucher per cardholder. Click here to Print Lounge Access Coupon.

Access to the lounge is complimentary and unlimited to the cardholder only. Guests will be charged the respective Lounge access rates.

Click here for Terms & Conditions for Airport Lounge Service.

Click here to Print Complete List Of Airport Lounges.

Concierge Desk services in Dubai and Abu Dhabi airports, car maintenance services and courier services within the UAE. With your Emirates NBD Platinum Credit Card, you are automatically enrolled in the bank's dedicated Concierge Service, so you can put your mind at ease and let the Concierge team take care of time consuming errands for you anywhere in the UAE. Enjoy the luxury of a team of experts providing a comprehensive array of complimentary services, including:

• Airport transfers
  • Complimentary Airport transfers - up to 2 drops* per calendar year
  • In the UAE (inter-emirate transfers not allowed)
  • In India - Bangalore, Chennai, Delhi, Kolkata and Mumbai (within city limits)

** Call +971 (0) 04 704 7110 between 8.30 AM - 5.30 PM Saturday through Thursday to avail of these services.

*A one way transfer is considered as one drop. Requests for airports transfers will be allowed only when the travel ticket has been booked using the Emirates NBD Skywards Infinite Credit Card.

• Visit visa submission at the Dubai and Abu Dhabi airports - up to 6 times per calendar year

** Call +971 (0) 04 704 7110 between 8.30 AM - 5.30 PM Saturday through Thursday to avail of these services.

• Car maintenance services
  • Complimentary pickup and delivery of car documents in Dubai and Abu Dhabi only for:
  • Car servicing - two times a year
  • Car registration - once a year

** Call +971 (0) 04 704 7110 between 8.30 AM - 5.30 PM Saturday through Thursday to avail of these services.

• Local Courier Services within UAE - up to 6 times per calendar year

** Call +971 (0) 04 704 7110 between 8.30 AM - 5.30 PM Saturday through Thursday to avail of these services.

• All the above services are available only if payment is made using your EmiratesNBD Platinum Credit Card. Requests to be made 2 working days prior to the service date.

Click here for Terms & Conditions of use of Concierge Service

Tower Links Golf Club, Ras-Al-Khaimah

Meydan Golf Club

Al Hamra Golf Club, Ras-Al-Khaimah

The Els Club, Dubai

Enjoy upto 4 complimentary Valet Parking services of 1 hour* each at the following popular Shopping Malls in Dubai and Abu Dhabi

Dubai

• Ibn Batutta Mall (China Court and Tunisia Court)
• Wafi Mall (Main Entrance, near Carrefour and Plan B)

Abu Dhabi

• Khalidiya Mall (Main Entrance of the Mall)
• Al Wahda Mall (Next to the subway at the Mall)
• Mushrif Mall (Main entrance & Fishes Market entrance)

Simply present your Emirates NBD Platinum Credit Card at the Valet Service location.

**Every additional Valet Service per hour will be charged at AED 30.

Valid only for Standard Valet Services. Not valid for VIP Valet Parking.

Services provided through VALTRANS at all locations in Dubai, Le Royal Car Services at Marina Mall Abu Dhabi and Royal Hospitality & Transportation Management Systems at Khalidiya Mall and Al Wahda Mall in Abu Dhabi.

Le Meridian Health Club, Dubai

Lifeline Health Club, Abu Dhabi

Your Card entitles you to emergency medical assistance and legal referral anywhere in the world, through International SOS. You also have 24-hour enquiry services, travel information and other services - from interpreters to technicians.

For medical and legal referral services call the 24-hour alarm centre on
call 8000 441 3487 or +44 208 762 8373.

In case of an emergency, you can get up to $5,000 as an emergency cash advance anywhere in the world. You can also request an emergency card replacement, should you lose your card while travelling.

Simply call our 24-hour alarm centre on 8000 441 3487 or +1 303 967 1065.

If any item purchased on your card is stolen, destroyed or damaged, by fire or accident, within 90 days from the date of purchase, you are covered up to US $5,000 per incident (per item limit of US$1,500 and a maximum OF US$20,000 in any one year). All you need to do is submit your claim within 45 days of the incident, along with proof of purchase. The item will then either be replaced or repaired. Alternatively, the cost of the item will be reimbursed.

For further information, or to submit your claim, please call 800 0441 3487.

Extended Warranty, on top of the manufacturer and retailer warranty.

Purchase household appliances on your card and enjoy complimentary extended warranty for 12 months up to a maximum of 24 months from the date of the purchase, beyond the manufacturer / retailer warranty offered up to US$ 5,000 per incident (per item limit of US$ 1,500 and a maximum of US$ 20,000 in any one year).

For further information, please call 800 0441 3487.

Privileges and special offers, as well as gifts, savings and incredible opportunities.

Your card brings you an unprecedented and diverse range of luxurious privileges, beautiful gifts, generous savings and remarkable opportunities. The Visa Platinum Privileges are available worldwide.

For more information please call 800 0441 3487

As Emirates NBD MasterCard Platinum cardholder, enjoy Airport lounge access across Middle East from MasterCard®, no matter how often or which class you travel.

Cardholder can enter with two children under 12 years of age.

For the list of the Airport Lounges, click here.

For more details, Terms & Conditions click here.

Purchase protection should any item purchased on your card I stolen, destroyed or damaged by fire or accident within 90 days from date of purchase.

If any item purchased on your card is stolen, destroyed or damaged, by fire or accident, within 90 days from the date of purchase, you are covered up to US$3,000 per incident (maximum of US$20,000 in any one year). All you need to do is submit your claim along with proof of purchase. The item will then either be replaced or repaired. Alternatively, the cost of the item will be reimbursed.

For further information, please call +971 (0) 4 214 3929.

Extended Warranty, on top of manufacturer and retailer warranty.

Purchase household appliances on your EmiratesNBD MasterCard Platinum Credit Card and enjoy a complimentary extended warranty period of 12 months beyond the manufacturer/ retailer warranty. This cover is available up to a maximum of 36 months from the date of purchase, to a value of up to US$500 per incident (maximum of US$2,000 in any one year).

For further information, please call +971 (0) 4 214 3929.

Privileges and special offers, as well as gifts, savings and incredible opportunities.

Enjoy a stunning range of global and regional offers and services exclusively selected for you. Choose from a host of unique offers and exceptional experiences to suit your lifestyle, including shopping, dining, hotels, travel and much more.

For further information, please visit www.mastercard.ae

Emirates Airlines

Your Emirates NBD Credit Card gives you a maximum of 55 interest-free days, provided you continue to pay your outstanding balance in full, by the due date.

Your Emirates NBD Credit Card gives you the flexibility to pay as little as 5% of the outstanding balance each month, and carry forward the balance to the next statement. You can choose to pay 5%, 10%, 25%, 50% or 100% of your card outstanding balance every month.

Choose from the following convenient options to make your card payments:

• Standing Instruction to debit your Emirates NBD Savings or Current account
• Online payment if you are an Emirates NBD Savings/Current account holder
• Cash payment through Emirates NBD branches, Cash Deposit Machines in Emirates NBD Branches and through Al Ansari Exchange *and UAE Exchange* branches
• Cheque payments to Emirates NBD Card Payments Division, P.O.Box 31813, Dubai, UAE.

* Effective 1st Jan 2011, a nominal transaction fee of AED 3 per transaction will be charged for bill payments through Exchange Houses, payable directly at the time of making the payment.

For more information, please call 600 54 0000

Enjoy instant cash access to your credit limit ­ as much as 50% - with your EmiratesNBD Credit Card at over 810,000 ATMs worldwide or over the counter at any bank branch around the world that displays the VISA or MasterCard symbols. A cash advance fee (or foreign currency equivalent, where applicable), whichever is higher, will be charged.

With Credit Shield, continue to enjoy the spending power of your card with the assurance that, in the event of any personal mishaps, your outstanding credit card balance will not pose another problem for you or your family. Enjoy two months complimentary cover and pay a nominal rate on the outstanding balances on your credit card thereafter. Credit Shield covers the following:

• Loss of life
• Permanent total disability
• Critical illness

You are automatically enrolled into Credit Shield. If, at any time, you wish to cancel Credit Shield, please call 600 54 0000.

For any claims, please call +971 (0) 4 222 2772.

Click here for Credit Shield Terms & Conditions.

With the Emirates NBD Installment Plan, you can now buy and pay conveniently in monthly instalments at a low monthly interest rate, making it easier for you to manage those large, unexpected expenses.

• It's Simple - no forms, no faxes; just a phone call, after you have made your purchase on your EmiratesNBD Credit Card
• It's Flexible - choose your preferred instalment term - 3, 6, 12, 24 and 36 months
• It's Economical - low monthly interest rate

To convert your purchases to the Instalment Plan, just call us on 600 54 0000 within 50 days of making your purchase and choose a plan that best suits your needs.

Use your EmiratesNBD Credit Card to conveniently pay your Etisalat, DEWA and Empost (Emirates Post) bills online.

Your Emirates NBD Platinum Credit Card provides you complimentary travel insurance which covers all trips of up to 60 days per trip and provides comprehensive protection for:

Travel accident insurance

For further assistance or to submit a claim, please call 04 222 2772

Click here for Travel Insurance Terms and Conditions.

Click here for Travel Insurance Claim Form.