Enquiries / Suggestions / Complaints – Customer Care

Enquiries, Suggestions or complaints, we want to hear from you.
Emirates NBD has become one of the biggest and best banks in the region with the input of our valued customers and we continue to hope that you will share with us your thoughts.

Customer Service Numbers

  • General Queries / Info:
    Lines open 24 hours
    Phone: 600 54 0000
  • International: +971 600 54 0000
  • Priority Customer Services: 800 100
  • Collection Related Queries:
    Phone: +971 600 540040
    Fax: +971 4 327 2996

General Numbers

  • Online Banking Helpline:
    00971 600 54 0000
  • Debit Card Activation:
    00971 600 54 0000

Address

  • For all general postal enquires, please write to:Emirates NBD BankP.O. Box 777Deira, DubaiUnited Arab EmiratesEmirates NBD Swift Code: EBILAEAD

If you would like to know more about our complaints process...click here

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